I encourage anyone considering hiring a vehicle from Green Motion to reconsider doing so. They are an unethical company that defrauds both customers and their insurance companies in order to give commissions to their employees. I am currently fighting GM through my bank, which has temporarily issued a chargeback until GM provides sufficient evidence of their case. What GM has sent my bank in response are copies of the paperwork I signed, along with their photos of my alleged damage to their vehicle. Like the many stories of others defrauded by GM, they did not examine the car with me when I received it due to “bad weather”. However, when I returned it just a few days later without incident, they went immediately to a couple of hairline scratches on the bonnet, which I had certainly not caused. They made me sign the return form (on which I wrote in capitals that I did not agree with their damages) and did not give me a copy. To my surprise when I returned home, there were additional damages added to what they had pointed out to me, to the tune of £1,205. I immediately contacted GM after the incident in March and they sent me photos of the alleged damages. Fast forward to this week, and interestingly enough, the supposed evidence they sent the bank does not correspond with the evidence they sent me shortly after the incident. Only a single photo they sent to my bank corresponds with any of the photos they sent me in my initial communication with GM. They might not even be from the same vehicle. In addition, the damages they have me as having caused that they sent to my bank are not the same ones on the original list of damages either. Green Motion can't seem to get their story straight. It is clear that this type of fraud is Green Motion's modus operandi. They don't examine the car with the customer when it is handed over, then when the vehicle is returned they go immediately over to areas with hairline scratches, charge the customers an exorbitant amount for their repair, never repair them, and use the same damage to scam the next customer. As has been exposed in an investigation by Channel 4 in the UK, Green Motion employees earn considerable commissions from every item of supposed damage they can charge. The UK Channel 4 presenter, Joe Lycett, has recently had a show featuring an undercover investigation into some of the fraudulent practices of Green Motion. The clip featuring this part of the episode can be seen here: https://www.youtube.com/watch?v=azQTpzOKPcU Should you not be able to play it for some reason, following is a short transcript of the section on fraudulent damage payments, starting at 06:20 in the video: Joe Lycett: “[Arthur’s] been looking into reports of the fees Green Motion charge for accidental damage. Which brings us to lesson #3: damage charges. If I hired a car and damaged it, I’d assume that the money would go on repairs. But according to multiple staff at Green Motion Heathrow, not all of it does.” Green Motion Heathrow employee: “If someone comes in with a scratch they’ll charge £1,200. It gets put in a pot and split between 3 people, or 10 people. So, each one of them goes home with like £300 commission every single month.” Joe Lycett: “So staff at this franchise told Arthur they earn commission on money they charge customers for damage…” Why this company is still in business is beyond me, but I will consider taking legal action against them. I have never before encountered this type of behaviour from a reputable car hire company, and will ensure through extensive publicity that others are not scammed by them in the future. They not only are scamming customers, but also the banks and insurance companies who end up paying Green Motion's employee commissions. Following is a list of articles published relatively recently from respectable news organisations exposing GM's fraudulent practices. I am including these links here in the hopes that nobody else will be defrauded by this company. https://www.standard.co.uk/…/car-hire-workers-were-paid-to-… https://www.bbc.com/news/uk-england-london-46974240 https://www.theguardian.com/…/09/green-motion-car-hire-bills https://www.telegraph.co.uk/…/a…/car-hire-charges-scratches/ https://www.irishtimes.com/…/cartrawler-suspends-green-moti… https://www.independent.ie/…/the-pictures-clearly-show-no-d… https://green-motion.pissedconsumer.com/review.html