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Anonymous
the cost is low - but there is a sting in the tail I arrived at the Greenmotion office at Poznan Ławica Airport, presented my documents and filled in the paperwork. I was accompanied to the car and a quick cursory check was done for dents and scratches. This, in no way prepared me for the long (very long) and detailed (very detailed) forensic inspection of the car which would occur, when I returned. I drove carefully during my time in Poland and mainly used the car to drive around town catching up with friends and family On my return to Poznan, I had the car hand washed (I have never had to do this with any other car rental, before, but they said there would be a 20 Euros surcharge if it was returned dirty) and filled the tank to its pre-rental level. I was running just a little bit later than I would have liked, as the hand wash took some time, but I was not prepared for the service at the drop off. Aside from the time it took to actually get a member of staff out, to look at the car, when they did, it was almost as if they were doing a forensic fingerprint inspection. Every single centimetre of the car was examined in great detail, such that I had to remind them, 2 or 3 times that I had a flight to catch. During this inspection we were joined by 2 other people who I assume were other members of GreenMotion staff. The scratch that the staff found was minute and unnoticeable until it was pointed out to me. I have no idea how that sort of scratch could have happened in that location. It is an odd location for a scratch – too low to have been caused by an adjacent car door, and too high to have been someone’s shoe buckle. During my subsequent research I note that some people have accused the staff of ‘manufacturing’ flaws. There is credible evidence that the company operates a bonus scheme for employees who ‘spot flaws’ so that the company can then levy fines on the unsuspecting user, so it is in the staff’s interest to find a flaw, even if they have to be a little ‘creative’. Obviously this sort of deceptive behaviour would not have occurred to me at the time, but there were three members of staff around various sides of the car and I was concentrating on the area where the staff member with the clipboard/checklist was looking. I was charged a lot for this small scratch - not as much as some other people have suffered from this company, but still a pot of money I had not budgeted for. my advice. Don't. Just Don't........... if you think it's too good (cheap) to be true - it probably is
6 years ago
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Green Motion has a 2.9 average rating from 1,352 reviews