Hired from Green Motion Stansted. Never again will I touch this company. Bus to collect car runs from terminal only every 30 minutes, so a long wait to get to Novotel. The staff were unsmiling but courteous. A video was playing showing how draconian there return procedures were and the forensic way they would check a car on return for scratches and damage. The direction as to where to find the car were hopeless and we wandered round a car park looking for the office fir another 10 minutes. This was after they explained the insurance excess was over £1200 and to upgrade the insurance and reduce rage excess was £42 per day! And inky on collecting the car was it explained that the daily mileage allowance was only 95 miles per day. None if this was clearly shown, if at all, in the introductory bumph e mailed to us. I booked a ‘Golf or equivalent’. Was given a Honda Jazz 1300 which was basically a sewing machine on wheels, especially when filled with 4 adults with baggage. I do not consider a Honda Jazz a Golf equivalent. Whilst the pick up of the car was a real trial, to be fair the return was not as bad as I feared, but we still had a 20 minute wait for the bus to the terminal. My advice is this company looks cheap and a bargain. It isn’t, and the service is not good.