Terrible service. 1 hour to collect, very slow and awkward service, when given the keys to pick up from the parking area the car wasn't there and they had to go and find it in somewhere else. Clearly not superclean we just took it and left as we were incredibly late for lunch with friends. Straight into the motor way and 15 minutes after leaving the rental a scary light went off on the dash board and a warning indicating oil level at minimum and instructed to stop immediately to top up. But the worst for last, when returning the car they suddenly claimed a broken windscreen. Flabbergasted i went to see and they pointed me at a tiny chip almost imperceptible even for photos that definitely did not happen with the car in our possession. Nothing to discuss, they just inform you they will replace the windscreen and send the bill. I was terribly upset as clearly this was surely a trick from the rental, unfortunately there was nothing we could do to prove and so will have to pay. Let’s see what comes out of this but from what I am reading now in The Guardian for example, this could be the beginning of an unpleasant lengthy fight. As we are positive there was not a single event, noise or indication that it could have happened during our rental I can only draw the conclusion that this company uses not too recomendable business strategies to extract money from the user. It was my first and surely last time renting with this company and you should consider it twice before going for this apparent cheaper rental.