Green Motion Review
WARNING! FRAUD!! This place is a scam operation against which I am currently taking legal action.
Our story:
My elderly, disabled mother and I booked a car hire for 21 days through Discover Car Hire that represents Budget, Alamo, Enterprise, etc. and had a 4.5/5 trust pilot review. So I didn’t bother to google Green Motion, a company they represent, out of a false sense of security. IF the broker was legit so must the car rental company. This is why I am giving Discover Car Hire a 1 star review because if they are representing a fraudulent company, they must also be fraudulent.
OUR STORY:
After a 2 hour wait to receive our car they informed me they didn’t have the car I booked. They instead gave me an “upgrade” and charged me accordingly. Moments after driving out of the car park, smoke started coming from the car. I pulled over and called Green Motion who told me if the car broke down to call the roadside assistance of the car make since they do not maintain their own roadside assistance. I told them I wanted to return the vehicle and get another.
The car broke down on the way back. By this time, we had had the car for 15 minutes and had driven 3 miles. I called Green Motion and they immediately started telling me I had damaged the vehicle and it was clear this was my fault.
They refused to give me a refund or a replacement vehicle.
I called my credit card company and cancelled the charges. I called Discover Car Hire who offered ZERO help.
After a few weeks Green Motion sent a fraudulent letter to my credit card company full of lies and Visa had to put the charges back on. THEN, they’ve attempted to charge my credit card even though I paid for full liability insurance. The damage to the car? The hydraulic cable to the slave cylinder which could have only been damaged by undercarriage impact. Cost of the repair? $300 at most. Cost Green Motion has been trying to charge my credit card? Various sums in the vicinity of $3600. Plus they’ve sent threatening emails saying they were going to send me to debt collection.
I am now in contact with some Scottish lawyers about bringing fraud charges against this company. As I ramp up my case and evidence, I will also be looking into suing Discover Car Hire as well.
How has Green Motion been able to operate for so long in a place as civilised as Scotland!?!
6 years ago
Green Motion has a
2.9
average rating
from
1,352
reviews