They are the biggest crooks in the world , I’m still getting over it from 18months ago , booking our next uk holiday and these disgusting people come up again when searching hire car , do not use them avoid avoid avoid , Always check that they are not the agent when booking . I paid over 1200 Aussie for a scratch on bumper and I mean a scratch , they also made us wait 2 hrs to collect us from Manchester and again taking us back . They are con artist and just down right offensive , the absolute worst company I have dealt with in my entire life for anything .The guy swore at us and was foul and abusive to myself and wife . They should be closed down .