Definitely a scam!! Choose another company! Unethical and misleading business practice Charged us 795 gbp (400 gbp after the completely useless insurance) for a scratch which may have been there before rental. On collection, staff failed to mark existing damage on the rental agreement - I remember they did not go over the entire car properly and skipped the side with the scratch on purpose. On return, staff checked over the car looking for the tiniest blemish. Also, the normal charge for the scratch of 795 gbp is utter BS. You can get that fixed for 150 gbp max at any shop. Please please please avoid this company!! Hope they get their karma.