Read the reviews and then go to any caravan shop, service agent or other dealer from Norfolk down to Kent and mention the name GreenTrees - each and everyone will tell you to avoid GreenTrees at all costs. Wish I done my research before buying a caravan from them. Apart from having extremely rude staff who cancel scheduled bookings at the last minute without a care for the fact I have taken time of work - they have also not resolved warranty issues since last October. They tell me the parts are not in but I have proof from Bailey Direct they dispatched the parts last November October. This business is to be avoided at all costs.