We decided to upgrade our caravan. We had looked at private vans (not as stated in adverts) and some other dealers, but we saw exactly what we wanted at Greentrees. The salesman was very good but after we had taken delivery we wished he had explained more clearly what 1 month's warranty was. We presumed that a company the size of Greentrees would only sell the best secondhand caravans after their service department had gone through their checklist. We picked up the caravan up in early October and decided to take it out later in the month. THANK GOODNESS WE DID. We had travelled several miles and stopped for a pit stop for our dogs.My husband noticed the laminate on the floor had come away underneath the caravan. On further inspection he found it had been filled with some "black gunge" in one area and the laminate was hanging off in another area. As we had booked a site we carried on when we arrived at the site the kitchen blind would not open, and the front had fallen off the heater. We decided as it was nearing the end of our months warranty we would ring Greentrees the next day. We had wanted in our "new to us" caravan an island bed. In the night I complained the bed made me roll to the middle little knowing that later in the night the whole bed would collapse. The bed supports had jumped out of their anchor points. My husband put them back but the same thing happened for the next 2 nights. He spoke to to the service manager and arranged to take the caravan in to them for warranty work only to be told the blind would not be covered, the heater and a modification to the bed would be chargeable. After several phone calls my husband spoke to the salesman and was told apart from the modification to the bed the rest would be covered by the warranty. (The service people could find nothing wrong with the bed and a "large man" man tried it and said it was OK, but I don't think he slept on it for several hours like we did but we let that go. We have asked them to make sure that are concerns are noted and if at a later date we still have problems we will be returning the caravan to them for another repair or replacement. BUYER BEWARE ASK WHAT THE WARRANTY COVERS AND DO NOT TRUST THAT THEIR CHECKLIST IS ACCURATE