What a GREAT little(?) company - my first order, which was time sensitive, was shipped to me in Columbia CA from Danville CA ( (100% CA transaction) but USPS diverted the envelope to Washington state for some reason. When I realized what had happened, I contacted GreetingCardUniverse and had very productive conversations with customer service; they mailed a fee-free replacement card to me yesterday and it arrived today! Bottom line, I need the card for a celebration tomorrow…and GreetingCardUniverse.com saved the day. The absolute best kind of company to do business with!!