I bought a pack of (3) Wool Crew Socks - Everyday Black. I put the first pair on around 8AM and by 1PM there was a hole in the left sock near my small toe. The sock lasted 5 hours. Very disappointing for a sock of any value. The exchange process appears good, but I haven't received the replacement pair yet. This is expected because of the the time it takes for shipping, so there's no disappointment from this process yet. I'm not including a photo here because I've already done so to support the exchange process. I wasn't going to make a negative review of your product, but you repeatedly request one. So, here it is.