Im permanently disabled on a fix income and I use Groupon for their Discounts. Recently, Groupon is refusing to refund purchases made that I am entitled to. I have requested multiple times by email the need to resolve this matter and I’m constantly dismissed! I’m just trying to get what’s rightfully mine. I’ve sent them Proof of pictures of the original purchases with pricing, pictures from my bank account showing refunded amounts, Groupon account showing pre-existing transactions for account credits and they keep saying Everything has been refunded. If I had existing Groupon credits on my account and Made purchases using those credits but later canceled those transactions,I should not only be refunded with my purchase money but also the pre existing credits. Groupon not only didn’t refund my purchase money they wouldn’t give me back my pre-existing credits. In addition to not allowing me to speak to management to get this mater resolved. Till this day no one has called me back. This is very unprofessional to say the least. This has been very troubling and I can’t believe a company like this would be so dishonest. On 2/11/22 I purchased 7 Groupons in which I canceled ALL TRANSACTIONS CONDUCTED. In addition to those transactions I had two pre-existing credits already applied to my Groupon account which were available for immediate use. I have uploaded all documents in question. 1.) One stating the original purchases of 174.75 and 120.91 withdrawn from my bank. 2.) Two Trade-in credits of the pre-existing credits.109.86 before membership discount. 3.) The 7 items purchased on 2/11/22 with their purchase numbers attached. 4.)Pictures of Five transactions that were refunded. 5.) Current Groupon Credits on system. Lower then owed. I made 7 purchases and only 5 refunded. I should have credits should have 9 TRANSACTIONS TOTAL REFUNDED!