I purchased a Groupon from Okanagan Surf and booked a time for the experience directly on the Groupons website. I was then given lies as to why the appointment would be cancelled and was offered a refund by the company. The refund never came. I contacted Groupon and sent them all my communication and supporting documents with Okanagan Surf and was advised I would get a refund from Groupon. After, 5 days the refund never came. I contacted Groupon to be told they would give me a one time credit as a courtesy. Say what? Their vendor can’t fulfill an obligation and I’m getting a credit?!!!!! I have refund written in writing from both the vendor and Groupon! Do I trust or recommend Groupon? No!!!!!