I honestly wish I could choose not to add a single star. I purchased a groupon for an escape room. I was called by the manager informing me that they had a power outage. He offered me a refund. I received the email confirmation for my cancellation and the processed refund. I waited two weeks and still hadnt received my money so I contacted the business again. They informed me that I may have been refunded in groupon bucks. I got on the live chat, gave them the information pertaining to my purchase and they told me that the purchase was from something completely different from 2013! I almost lost my mind because at that point I felt like I was being scammed. I had to go to the BBB to get my money back. DO NOT USE GROUPON! DO NOT USE GROUPON! DO NOT USE GROUPON!