My partner acquired covid and was unable to use the cruise voucher. So the merchant asked that a member from groupon contacts them to process the refund which they refused to do multiple times. Their terms and conditions of the sale is very unethical and their customer service is extremely poor with very delayed replies, e.g we’ve been going back and forth over messages for several weeks because they don’t have a phone service. I never write review but I highly recommend you NEVER EVER use them.
1 year ago
Groupon has a
2.0
average rating
from
1,138
reviews
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