Had a purchase/refund issue w/ Groupon. Their 'online customer service was unresponsive to my concern. I went to their chatline to speak to a LIVE person, but was repeatedly referred to something called Ask-Crew. They charged me $1 up front (allegedly refundable), but then immediately charged me another $38 for a month of their continuing 'service', which I didn't want in the first place!!! The Ask-Crew rep could do nothing but provide links back to Groupon, (going around in circles). Feh!
1 week ago
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