I received an item that was damaged. I was unable to contact Groupon. None of the phone numbers listed were working numbers. I finally was able to put in a ticket requesting a return label. After several days and no response, I contacted my credit card bank and put in a dispute on the charge. Because the bank, too, was unable to contact Groupon, they were sympathetic to my frustrations and they issued me a credit. In the end, I was able to contact the company that shipped the item and they issued me a return label.
7 years ago
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