I contacted customer service to advise me on rearranging my groupon voucher reservation - followed their instructions, cancelled my booking in order to rearrange. Then the customer service guy tells me oh you can’t rearrange you’re booking because the voucher has expired and because it’s you’ve cancelled it there is nothing we can do for you! Despite me explaining this is what they asked me to do, they would not take responsibility and were very unhelpful. Both individuals on live chat and on the phone were extremely rude and I found them to be unprofessional. There is no common courtesy and manners from customer service at groupon. In today’s world they were horrific to deal with.