I had purchased tickets for a concert and had them gifted to my flashseats account email address, however the tickets never came across. After hours of trying to find a phone number for groupon on the mobile app, I finally googled the # and all it says is to go on the website and email them or request a live chat session, however you cannot get to the live chat on your mobile app. Once I got onto my computer and started a live chat the representative wasn't helpful at all, made me call the vendor of the event I bought tickets for, and they couldn't find it either. All because groupon did not send it as a gift like I had requested on check out, and sent it to the email on my groupon account.