Anonymous
If you are a local business or want to support local business, DO NOT USE GROUPON!!! They stole money from me!!! I had set up a deal online to go live on June 1 of 2018. They gave my account to a groupon employee who was out of the office until June 5. No one would help me and they insisted that no one could help me because the person who was handling my account was the only person who could open the account and she was gone. When I finally did get a hold of her, she informed me that I HAD to publish 2 deals, not just 1 and and so I said no that will not work for me, nevermind about the deal. Fast forward, two months later, I get a phone call from a woman who bought a groupon for my yoga studio, specifically for a series of classes that were being offered and only for that purpose. I investigate and Groupon had gone ahead and pushed my deal through. Not only that, but they didn't use any of the pictures or text that I had downloaded for my deal. It was a stock photo with basic language about yoga. I would never have offered this series of classes on a groupon deal in the first place, but since it was not the (two) women's faults (how would they have known), i went ahead and honored them. They would have purchased the class full price through my website (which was already a great deal) if not for groupon and now I am literally paying to have this series of classes in my studio.
5 years ago
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