DO NOT ORDER FROM GROUPON!!!! They have the worst customer services I’ve ever dealt with in my lifetime. Bunch of workers that don’t know what the hell they are doing, can NEVER resolve the issue. They have you waiting on hold for ages for management which is NEVER available. They NEVER get back to you via emails. There services are appalling and the trading standards really need to look into this company and re-consider them even being allowed to sell. I purchased a bed from groupon with a missing part, I instantly called up groupon to let them know so this issue could be resolved as I had thrown my old bed away & would now have to sleep on the floor, baring in mind I am currently 5 months pregnant, which this whole issue has stressed me causing me to have further health problems, I stressed this to groupin numerous of times which they did not take into consideration at all. So anyway the first time I’ve called up I was told that it will take within 7 days for them to redeliver. Within this time because I’ve realised groupings customer services is so rubbish I kept calling up to see the progress of this. 7 days passed & was told the merchant doesn’t want to send the missing part so the supervisor took over & told me to forward pictures of the parts I’ve recieved for the bed so she can send over to the merchants. Done this was waiting another few days which made it 2 weeks since the bed was first delivered. Hadn’t received no emails/phonecalls nothing so called up again to be told again even after looking at the pictures I forwarded over the merchant still doesn’t want to send missing part. The staff over at customer service are rude, they hung up on me numerous times & gave me empty promises. I was told 3 times I will be given groupon credit for the inconvience which I’ve never received. Now I am awaiting a refund, which I’m completely frustrated about as I have no bed, pregnant & will now have to go through the trouble of purchasing another bed. This company has caused me so much grief, stress & problems & they don’t care at all, they deal with you really bad & I think something needs to be done about it seriously!