I purchased a Groupon for BJ's a few months ago. I went to redeem it at BJ's, and they said they applied it to my membership. They did not my membership expired this month. I emailed Groupon customer service they said they showed it redeemed. The problem is Groupon dose not have a live customer service phone number, and you can't communicate with them using a phone like most other companies. They claim they have a live chat but it's nowhere to be found on their web site. This is the WORST customer support ever.
6 years ago
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