I've only had great experiences with Groupon. My latest purchase was a mattress & I'm a very happy bunny. I read so many bad reviews I almost didn't order one. I read the fine print in all the ads and realised most state the supplier so I googled each supplier to look at their reviews. Aspire furniture only had GREAT reviews so I ordered one off Groupon by that supplier. 7-10 working days for delivery, mine came in 5 working days. Mattress was vac packed & rolled & looked a bit scary once opened however we read to leave mattress for 12-24 hours to get to it's proper size & we waited the full 24 hours. It's great & we've been sleeping on it for the last week & I'm so glad I wasnt put off by the negative reviews.