James Spark
The worst company I have ever had dealing with. Sold us a vowcher cancelled by the seller. we contacted the seller who advised they have told groupon to stop selling this vowcher as ther are over subscribed. Woprdt customer service I have ever come across, completely ignorant of customer care, and oblivious to the fact that this was a cancellation by the seller and refused to give us a refund, pretty much saying that the credit was as good as we was going to get. They then asked that we contact ther reseller and get them to confirm to groupon that they cancelled the vowcher, so that we could then email groupon to confirm this. SO BEWARE, you may have to do all the donkey work to get a refund as Groupon do not want to confirm that their sellers a valid or are actually offering the product groupon are selling. This has still not been resolved. Their resolutions team should just be called the fob you off team which to be honest If I ran the company, thats what I would want them to do.
3 years ago
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Groupon has a 2.0 average rating from 1,139 reviews

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