I wouldn't even give this company one star if I had the choice. I have written a bad review about them previously and now have another. Due to a previous bad experience, I was given £140 in Groupon credits (after they wrongly took my money and would not refund me). I was not informed that my credits would run out within 12 months (which would have been in July 2020) and have now been told that my credits have expired and that I am not entitled to an extension of any kind due to the pandemic. This company are absolute crooks and I strongly advise everyone to steer clear of them. Its nearly impossible to get them on live chat and so many bad reviews!!!! Mine is just another to add to the list.