I ordered a part for one of our company vehicles (on a Friday) at a price of £79.49 on a click and collect basis only - delivery was not an option. I then got an email (on the Monday) asking if I would like the parcel delivered as I had not collected it yet - I accepted. To my annoyance the cost had rocketed to £176.64 On arrival, I didn't even open the box I sent it straight back via Parcel Force at a small cost of £12.00 I am now waiting for a refund for the £176.64 Today I got an email saying that I hadn't collected my order and they would be putting it back into stores.