GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,114 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,114 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 12th May 2025

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good local store, helpful staff and good prices”

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Posted 4 minutes ago

“Reduced price offer on when I bought the item. Staff were courteous and pleasant at the store and my order was sorted immediately 👍👍👍”

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Posted 35 minutes ago

“Quick and easy process . Reserved item, picked it up. Sorted 😊”

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Posted 51 minutes ago

“Always a good company to deal with. Fast delivery of orders”

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Posted 1 hour ago

“The staff at the luton branch are extremely rude on every interaction. Especially to customers who are not as well spoken as others. Customer service should top everything, afterall without the customers GSF would not be here. Unfortunately this has been the case at this branch for atleast 15 years now. Complete staff overhaul required with a more diverse spectrum.”

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Posted 3 hours ago

“Parts lost by EVRI - no surprise! Called you customer service line and the person I spoke with couldnt have been more helpful or understanding. He commented that Evri are always loosing shipments and just dont care - I agree ....but this begs the question: if you know there are useless, why continue to use them? Anyway, I await replacement parts”

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Posted 5 hours ago

“Bought wipers from here, which I entered my reg into their checker and it told me they will fit onto my car. The driver side one did but the passenger one didn’t at all, this was very disappointing as I had my mot due the next day and needed the wipers. I wouldn’t recommend using their checker and trusting them with ‘it will fit’”

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Posted 5 hours ago

“Great service will deal again.”

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Posted 6 hours ago

“Very good...good range, good prices and quick delivery (well communicated)”

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Posted 6 hours ago

“Disappointed with Collection Experience I ordered parts from GSF and was told they were ready for collection. However, when I arrived, one of the items was still not available. This caused unnecessary delay and inconvenience, especially after being clearly told everything was ready. I expected better communication and accuracy. Hopefully, this can be improved in the future.”

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Posted 8 hours ago

“Good parts, Good prices!”

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Posted 17 hours ago

“Gsf has become my first port of call for parts”

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Posted 18 hours ago

“Cheap enough and had parts in stock 👍”

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Posted 18 hours ago

“All pretty good although service in shop is a little slow....”

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Posted 20 hours ago

“To hear the guys behind the counter using obsenities toward other employees, calling them (see you next Tuesdays) is totaly unacceptable I shall not be going back.”

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Posted 22 hours ago

“Radiator got in overnight”

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Posted 22 hours ago

“Terrible service. Terrible customer service. Won’t order again”

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Posted 22 hours ago

“Great service and a great price.”

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Posted 22 hours ago

“Always got the parts in and always very helpful if I have a query”

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Posted 23 hours ago

“The order was not ready on time. The stock was out of date so I did not buy all the parts. One person serving, the rest pretending to work. One positive thing, they have good prices.”

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Posted 23 hours ago

GSFCarParts.com is rated 4.5 based on 55,114 reviews