GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.49

4.5 Rating 52,892 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 52,892 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 4th November 2024

GSFCarParts.com 5 star review on 22nd October 2024

GSFCarParts.com 5 star review on 16th June 2024

P Skinner

GSFCarParts.com 5 star review on 9th May 2024

C Mihalcea

GSFCarParts.com 5 star review on 16th April 2024

M Stuart

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality”

Helpful Report

Posted 4 hours ago

“Paid for next day delivery, put parts were not shipped until the day after they were supposed to arrive. No reply to chat, emails or phone calls. Very poor service.”

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Posted 6 hours ago

“Always in stock and good prices”

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Posted 6 hours ago

“Had to take the spark plugs back to the local shop as one of the four was the wrong one ☹️”

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Posted 7 hours ago

“Have ordered parts and have never had a problem, great service, and quick delivery”

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Posted 7 hours ago

“Waited three weeks for delivery which should’ve been two or three days absolutely shocking.”

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Posted 9 hours ago

“Very very poor . I bought a stop start battery last year with a 4 year warranty. It failed the other month. I returned the duff battery to the gsf branch in boldon where they discharge tested it proving that it was indeed at fault. I was told that they would send it back to head office and to expect a refund through the warranty. But I have had nothing into my account. I have since spoke with the branch at boldon who supplied me with the customer service number to call. It just rings and rings. I have tried other numbers which do the same. Also I have emailed gsf. Would you believe haven't heard a thing. Disheartened that such a big company gsf is so poor”

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Posted 10 hours ago

“I haven’t received complete order. Still waiting made order on 30 Nov 2024 today is 14 December. No one replies to Email or answer phone calls”

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Posted 18 hours ago

“Poor customer service. 45 minute wait time to enquire about my order which was late to arrive.”

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Posted 1 day ago

“Great customer service,very helpful and friendly”

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Posted 1 day ago

“Tick, v.g...”

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Posted 1 day ago

“Brilliant service!”

Helpful Report

Posted 1 day ago

“Good stock, good prices, delivered fairly quickly even though it took several days to receive the order acknowledgement. Once through the queue to contact by phone, received professional service and reassurance that the order was in process.”

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Posted 1 day ago

“fast and professional service”

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Posted 1 day ago

“Great price, great service.”

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Posted 1 day ago

“Good part, fitted easily, replacing a cheaper part which failed quickly. Lesson learned: never buy cheap, always use a good supplier like GSF. Thankyou”

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Posted 1 day ago

“Very poor service. Online system has no support system in place. No matter what time you call their support line, there is never anyone to answer the phone. Never believe it when their website says next day delivery or 2-3 days delivery. Parts are however cheap but if you want your part, click and collect. Run away from their home delivery service.”

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Posted 1 day ago

“Best prices, quick service.”

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Posted 1 day ago

“Dissatisfied with the way It was delayed and then sent the wrong parts Absolutely horrendous.”

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Posted 1 day ago

“Great quick efficient service. Great staff at Southend branch always polite and helpful.”

Helpful Report

Posted 1 day ago

GSFCarParts.com is rated 4.5 based on 52,892 reviews