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GSFCarParts.com Reviews

4.5 Rating 58,498 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
8,863
 Metrics Info
4.5
Based on 58,498 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

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M Jones
Verified Buyer
“Not impressed with service. I am missing part of my order which I have chased up but still not received with no real explanation given. Plus this was just an air filter for a ford fiesta so should have been a common part.”
Helpful Report
Posted 2 hours ago
M Parrinder
Verified Buyer
“Fast quik realable delivery.”
Helpful Report
Posted 6 hours ago
M Bandura
Verified Buyer
“100% satisfaction, quick professional. Thanks”
Helpful Report
Posted 8 hours ago
S Ahmed
Verified Buyer
“I am order parts a week ago still I’m waiting for delivery I called and man tell me I m receiving next day unfortunately I am not getting any delivery the order number is Order #1008587030”
Helpful Report
Posted 16 hours ago
D Brown
Verified Buyer
“2 reasons I only gave a 5. 1. the original battery had obviously fallen over leaking acid on to the packaging. Was difficult to speak to a human but eventually sent me a replacement FOC. Had to take faulty battery to local depot. 2. New battery recomended as direct replacement for my Fiat 500 2013. Not a direct replacement "Negative termianal dia. smaller than should be. Required to manufacture sleeve to fit. GSF are a great distrubuter but like every else replying on suppliers to tell the truth.”
Helpful Report
Posted 20 hours ago
N Sumner
Verified Buyer
“Wipers they posted are not the correct ones but they expect me to go to one of their stores which are miles away to return them!”
Helpful Report
Posted 22 hours ago
A
Verified Buyer
“Collected click and collect order on Wednesday. I was left waiting 15 minutes while one staff member took a personal call and ignored customers, and the colleague who finally served me was dismissive and unhelpful. Two items were incorrect and was told this is not an issue. Complaints dept do not respond. Overall GSF service is appaling.”
Helpful Report
Posted 1 day ago
M Naz
Verified Buyer
“👌 100%right parts”
Helpful Report
Posted 1 day ago
J Lees
Verified Buyer
“Correct part for my horsebox Easy to order Arrived quickly”
Helpful Report
Posted 1 day ago
A Carstairs
Verified Buyer
“Parts ordered over a week ago on 2 - 3 business day delivery. Not arrived yet. GSF claim parts despatched but Evri tracking claims not to have received the parts yet. Someone is lying and I know who I'll put my money on. I was unable to open an account with GSF as there appears to be a glitch with their website, something to do with Captcha and verification. Their email address quoted for customer support is a non monitored address., so that's brilliant for Customer Support. To say 'could do better' is a total understatement. Let's see if they can find out what's happened to my order when I ring them on Monday.”
Helpful Report
Posted 1 day ago
A BRIMACOMBE
Verified Buyer
“Easy to find part. Right first time Quick delivery”
Helpful Report
Posted 1 day ago
B Jarvis
Verified Buyer
“Right parts right price”
Helpful Report
Posted 2 days ago
P Coyle
Verified Buyer
“Great company to deal with and very good prices”
Helpful Report
Posted 2 days ago
A
Verified Buyer
“Good product”
Helpful Report
Posted 3 days ago
A
Verified Buyer
“Delivery was exceptionaly fast, ordered at 5.45 and arrived by 10am next morning. Customer service however was very poor. Their system cliched meaning the discount of 25% off for supplying my mobile was not applied. It took three days for anyone to reply who simply said, you got some discount anyway so tough luck! Appalling service. Won't buy for them again, not people of their word!”
Helpful Report
Posted 3 days ago
C Clayton
Verified Buyer
“Quick delivery on the brake pads and discs, fitted right first time and quick delivery with a good price. Brought lots of car parts from gsf and will continue to do so.”
Helpful Report
Posted 3 days ago
A
Verified Buyer
“Excellent service”
Helpful Report
Posted 4 days ago
B Gibson
Verified Buyer
“delivery didnt get nto me dpd delivered to a different adress and post code £100 car battery”
Helpful Report
Posted 4 days ago
A
Verified Buyer
“Enquiries about parts vehicle fitment showed the sales team were very knowledgeable”
Helpful Report
Posted 4 days ago
M Allen
Verified Buyer
“Speedy delivery good price”
Helpful Report
Posted 4 days ago
GSFCarParts.com is rated 4.5 based on 58,498 reviews
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