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GSFCarParts.com Reviews

4.5 Rating 52,671 Reviews
88 %
of reviewers recommend GSFCarParts.com
4.5
Based on 52,671 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Anonymous
Anonymous  // 01/01/2019
Terrible delivery experience - was scheduled by UPS ("DSV"?) for a specific time on a specific day which then at the last moment was slipped to "by end of day" and then to the next day. This happened twice.
Helpful Report
Posted 1 day ago
still not received the order
Helpful Report
Posted 1 day ago
Efficient service to provide correct items with car registration number
Helpful Report
Posted 1 day ago
Paid for next day delivery which was processed so could never had been achieved. Was promised refund for cost of next day delivery but this was not received
Helpful Report
Posted 1 day ago
Excellent prices - excellent website for ordering and fast free delivery. Cannot be bettered!
Helpful Report
Posted 1 day ago
I had the pleasure to visit GSF Doncaster yesterday and was greeted to the lovely counter assistant Despina. She helped me in with all my parts and even answered some questions that I needed reassurance with types of oil. She is a great addition to your Team. Rob B
Helpful Report
Posted 1 day ago
Paid for the next day delivery and received my parts 3 days later.
Helpful Report
Posted 1 day ago
This is a review of the online service NOT the counter service who in Poole are exceptional. Very difficult to use the online shop, especially in my case where I had ordered a part and tried to make up the extra by buying something else to get me to the £25 free delivery. That was the most time consuming exercise and I gave up affter going round in circles. The main problem would be that the item I selected didn't seem to give clear indication of eligibility for free delivery... a simple explaination on the page would help. However, the help lines were helpful and courteous, but I think even they became confused. The worst problem and my reason for low rating has been that the delivery didn't make it the next day. This was critical to me for my plans, in the end it cost me quite a loss of income. It did arrive the following day. Information came through from the delivery company, they were very good, but the GSF part wasn't given to them until it was too late.
Helpful Report
Posted 1 day ago
Shocking. Paid for next day delivery and didn’t show up. Contacted and said Delivery will be in 3 days. One staff member didn’t want to help and another one said a different thing to what the previous said. Will not use again.
Helpful Report
Posted 2 days ago
Quick and easy
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Posted 2 days ago
As advertised arrived as promised good service
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Posted 2 days ago
Competative priced, good service from local centre. On line delivery could be faster.
Helpful Report
Posted 3 days ago
great service, delivered on time with all the correct parts. thank you
Helpful Report
Posted 3 days ago
GSF were absolutely fine though the same cannot be said about the courier they use. It arrived 1 day later than expected even though it was in the couriers local depot at around 05:00 am on the morning it was due.
Helpful Report
Posted 3 days ago
Wrong part supplied, taken back to store, refund form issued, no refund yet but another despatch of the wrong product advised (which hasn't arrived yet). I'm about to go on holiday and won't be around to receive the package, meanwhile I'm still owed 40 quid - over to you...
Helpful Report
Posted 3 days ago
I ordered online for delivery the next day. This was surprisingly free, given I had only ordered a fuel filter that was already very reasonably priced. All in all, a very easy transaction which saved me both time and money.
Helpful Report
Posted 3 days ago
Having ordered my parts on line on Tuesday 1st Oct and receiving a email on the Wednesday 2nd Oct saying my order had been dispatched ,I waited for the parts to arrive until the following Monday afternoon then i phone GSF to chase my order, only to be told it had not been dispatched despite receiving an email saying it had and that they would chase my order to get it out to me by Friday 11th Oct which will be 10 days, after my initial order date. Order No 1004315777
Helpful Report
Posted 3 days ago
not professional service, they sent me a part that didn't fit which I returned and I waited for a refund, the part was sent back to me after a week. almost a month passed before I got my refund. big mess
Helpful Report
Posted 3 days ago
Very good price including delivery prompt delivery would recommend
Helpful Report
Posted 3 days ago
Delivery was offered in 2 days. After 7 days had to cancel the whole order due to Delivery driver unable to drop items off. Had to re order and collect from the local shop.
Helpful Report
Posted 3 days ago
GSFCarParts.com is rated 4.5 based on 52,671 reviews