GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,361 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,361 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 16th May 2025

151

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product's excellent prices and service 👍👍👍”

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Posted 2 hours ago

“Top service at a brilliant price”

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Posted 2 hours ago

“Competetive prices.Good service. Highly Recommended.”

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Posted 4 hours ago

“Good website and simple to find parts.”

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Posted 4 hours ago

“Very good service and staff”

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Posted 5 hours ago

“Order accepted but only half sent. Whilst the money was promptly refunded this didn’t help in getting parts from an alternative supplier over a Bank Holiday weekend. It would have been far better if I had been notified at the time of ordering that one of the items was out of stock- especially as most places seem to sell them in pairs I also paid for Next Day delivery, well before the advertised cutoff time but this didn’t happen either. The half of the order that was sent arrived a day late. I had no chance at knowing what was happening- and email after 36 hours telling me a part wouldn’t be sent but then an email advising me my order was completed and shipped only made it more of a nightmare Overall rather disappointing, I will reserve judgement on the quality of the part received until it’s been fitted a while”

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Posted 8 hours ago

“Staff very help and friendly.”

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Posted 8 hours ago

“It was easy to find the required part online snx order it. When I went to collect it the staff were very friendly and positive. Thank you”

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Posted 9 hours ago

“Broad stock at good pricing with prompt delivery”

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Posted 10 hours ago

“Very competitive price. It was easy to order and I was kept up to date on when my order was ready for collection. The store itself was easy to find and park, and I was served very quickly.”

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Posted 10 hours ago

“Often good source for parts and reasonable prices. Click and Collect not as effective as it should be though”

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Posted 11 hours ago

“Ordered a centre box for the exhaust for collection it was in stock and ready for collection in half an hour. It was very reasonably priced and an easy fix. Very pleased with the outcome. Staff friendly and very helpful would recommend.”

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Posted 12 hours ago

“Excellent service”

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Posted 12 hours ago

“Ordered wiper blades collected and staff fitted for me at no extra cost excellent service. I have always used GSF as they are so customer friendly.”

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Posted 14 hours ago

“Ordered wheel speed sensors for my Mercedes 220 . Speedy delivery and good price”

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Posted 15 hours ago

“The prices were very good and the delivery was very fast.”

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Posted 16 hours ago

“Wrong air filler when I serviced had to have the car off the road for an extra day not pleased. And then had to put the old one back in just to get back on the road.”

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Posted 19 hours ago

Hi Kashif, Thank you for your feedback, and I’m really sorry to hear about the issue with the air filler that caused your car to be off the road. I can understand how frustrating this must have been for you. Ensuring our customers receive the right parts is a top priority, and I regret that we fell short in this instance. Your experience is important to us, and I will share your comments with our team to help us improve our processes. If you'd like further assistance or to discuss this matter, please don't hesitate to reach out to our customer service team. Thank you for bringing this to our attention. Best wishes, Team GSFCarParts.com

Posted 11 hours ago

“Very helpful and friendly staff”

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Posted 1 day ago

“Give me wrong parts !”

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Posted 1 day ago

Hi Marius, Thank you for your feedback, and I'm really sorry to hear that you received the wrong parts. I completely understand how frustrating this situation must be for you. We strive to ensure accuracy with our orders, and it’s disappointing to learn we didn't meet your expectations this time. Your comments are important to us, and I will definitely share them with our team to help us improve. If you would like assistance or to discuss this matter further, please don’t hesitate to reach out to our customer service team on reviews@gsfgroup.com. Thank you for bringing this to our attention. Best wishes, Team GSFCarParts.com

Posted 11 hours ago

“Good online site easy to order .”

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Posted 1 day ago

GSFCarParts.com is rated 4.5 based on 55,361 reviews