GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 57,493 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 57,493 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the experience of contacting and working with staff at GSF very good, the stafff were able to discuss and arrive at the correct parts i needed. They were very polite and professional in carrrying out their duties.”

Helpful Report

Posted 2 days ago

“My order was ready from 10am on Monday, I arrived on Friday to collect my order to be told it was cancelled as it was not collected within 3 days, all the correspondence I've received for my order didn't state it must be collected in 3 days, I even got an email at 2am on the Friday reminding me to collect my order, I had to drive 20 miles to collect my order, that's 90 minutes of my time wasted and 40 miles of fuel used, I will not be using this company in the future My order number was 100778271”

Helpful Report

Posted 2 days ago

“Store gave me the wrong part which was ordered and on receipt. When I went back to store they did swap it but then put the blame on the warehouse. Once I contacted customer service to explain I’d paid 4 hours of labour for the part to be fitted but was a fault on the stores side they said they can’t do anything.”

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Posted 2 days ago

“I have used GSF car parts before and find them helpful with any queries about parts, usyally they have had the parts in stock or get them quickly if not and also have good deals on now and again.”

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Posted 2 days ago

“Promptly delivered.”

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Posted 2 days ago

“New battery received on time& packed very well- very pleased with well priced item.”

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Posted 2 days ago

“Ordered part on click and cllect. Went to store collected with no problem”

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Posted 2 days ago

“When i arrived i didn't have to wait more than a couple of minutes. My order was taken from the back. And when i questioned about one of the parts he looked it up straight away and confirmed it was. I will definitely use you again.”

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Posted 2 days ago

“Parts always in stock ,price always competitive”

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Posted 3 days ago

“Easy to purchase online and collection was simple, cheapest price around for the battery that I wanted too”

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Posted 3 days ago

“Good service. Am regular ustomer”

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Posted 3 days ago

“Very good service and reasonable price good quality very helpful thanks”

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Posted 3 days ago

“THIS IS THE SECOND TIME, IN A ROW THAT ITEMS SHOWN IN STOCK ON LINE, AND WHEN i WENT TO COLLECT THEM, NO STOCK AVAILABLE”

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Posted 3 days ago

“Great quality items and service plus quick delivery”

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Posted 3 days ago

“Best service and very quick after online order was placed.”

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Posted 3 days ago

“Very good service”

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Posted 3 days ago

“Very easy to place order &next day delivery.”

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Posted 3 days ago

“Excellent parts and great delivery Many thanks”

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Posted 3 days ago

“Visited Maidstone branch today .. Staff are brilliant and very helpful, which is very refreshing as most car spare sellers are normally not very customer oriented.”

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Posted 3 days ago

“Great service and Qwick deliver”

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Posted 3 days ago

GSFCarParts.com is rated 4.5 based on 57,493 reviews