GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 58,498 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 58,498 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 7th December 2025

155

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“HI, the first delicery by EVRI was returned by the courier as it had been opened by someone unknown. The second delivery by DPD was an 11inch c 2inch x 3/4inch box in a 3foot x 3inch x 3inch box, courier placed it on the front door step rang the door bell and left imeaditlet, was lucky to still find it there some hours later. everything else was fine.”

Helpful Report

Posted 1 week ago

“Excelent knowledge of parts on the counter. Only negative is the staff are reluctant to apply discounts at the trade counter. Ordering online automatically applies discounts.”

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Posted 2 weeks ago

“Long wait in shop”

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Posted 2 weeks ago

“Service in store always quite slow. Also, more than one occasion where I have an email to say my part has arrived but when I got into store I'm told it wasn't on the delivery and to come back later or the next day. Part price is ok though and website is good.”

Helpful Report

Posted 2 weeks ago

“Parts were fine, I paid for next day delivery and got them four days later. When I asked when they would be delivered I was told that there had been a flood so that was why they were delayed, only to find out later that they had not been dispatched. When it was delivered I was told it was put in my safe place (through my back gate), however when I got home it was on the driveway!”

Helpful Report

Posted 3 weeks ago

“No problem with GSF but they used Evri to deliver my car part and it never arrived. To be fair, GSF issued a refund without a problem but I would be put off ordering again because of Evri.”

Helpful Report

Posted 3 weeks ago

“The website sells a windscreen wiper that does not work on a Tesla model 3 2021. It has the same fitting but different curvature.”

Helpful Report

Posted 3 weeks ago

“Dispatch very quick, delivery agents (Royal Mail) left my parcel on plain view in front of my door opposite a well used pavement. I was at work so it stayed there all day. Yet to check part as neighbour took it into theirs for me when I saw the delivery proof picture later that day”

Helpful Report

Posted 3 weeks ago

“Stood waiting for ages waiting to swap wrongly supplied part,did get right part staff friendly and helpful”

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Posted 4 weeks ago

“Ordered 8 spark plugs, said they were ready for collection but only 7 in stock and one had to be a different make to complete the order.”

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Posted 4 weeks ago

“Don’t always have parts for my van on the app to order”

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Posted 1 month ago

“I purchased a car battery in 2022 with a five year guarantee. Sadly it has failed and I can’t find the receipt although I have the transaction on my bank statement. Told by your Beverley depot staff they can’t exchange as no receipt.”

Helpful Report

Posted 1 month ago

“Parts very good but your parcel delivery service is terrible”

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Posted 1 month ago

“Parts were fine but service wasn’t great. My wife collected my L200 brake disks for me whilst I was as work. She was handed them over the counter with a newborn strapped to get chest in a baby carrier and not one member of staff offered to load them into the car for her. I guess I just thought at least one man might offer to carry them to her car considering the circumstances.”

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Posted 1 month ago

“Thurrock store could do with a runner to get the ordered parts bought to the counter faster as the que can be out the door and waiting for 20mins most time”

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Posted 1 month ago

“One of the parts I bought didn't fit even though online it stated it did. When I returned item manager didn't want to refund me as said part smelt of diesel , luckily lady on counter was lovely and refunded me. Manager needs to stop hiding behind screen and give me decision face to face. Could hear him in busy waiting area and made me look stupid.”

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Posted 1 month ago

“Ok thanks”

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Posted 1 month ago

“My car had failed the MOT on the exhaust back box. Ordered new one on the proviso it was being delivered in 2 to 4 working days. Sixth working day now and still waiting. Now I have to pay for a new MOT test so cost me an additional £54.85. I did have the car booked in for repair and free retest but missed the appointment due to back box not being delivered. Thanks, I guess ??”

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Posted 1 month ago

“I was given the wrong part”

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Posted 1 month ago

“On my two recent visits to store at Oldham, staff were consistently sitting at computers and failed to proactively serve customers. I waited over 10 minutes each time, even when no other customers were present. This lack of attentiveness and floor presence is unacceptable."”

Helpful Report

Posted 1 month ago

GSFCarParts.com is rated 4.5 based on 58,498 reviews