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GSFCarParts.com Reviews

4.5 Rating 54,893 Reviews
88 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
2,532
 Metrics Info
4.5
Based on 54,893 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
M Lowndes
Verified Buyer
“Communication poor. Timescales slower than set out on website. Difficult to contact.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Payed for next day came 5 days later so don’t pay for next day there’s no point other than that great service”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Was left waiting for some time while 2 members of staff discussed stock discrepancies. It took me to interrupt them before I was served. Poor customer service.”
Helpful Report
Posted 3 months ago
M Caskey
Verified Buyer
“Ordered a tool and paid over eight pounds for next day delivery. The tracking number did not work, and it did not arrive. Customer service telephone was not answered after 15 minutes. I tried several times with the same result. Customer service email bounced, not surprising because the address given was a ‘no reply’ address. Eventually I called the local GSF business in Peterborough. It then arrived the next day. The tool is OK, but there is a problem with the online ordering. Postage promise not honoured despite paying a lot for delivery. Communication non existent .”
Helpful Report
Posted 3 months ago
K Addy
Verified Buyer
“1 battery delivered UPSIDE DOWN❗❗”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Parts not as described on website.”
Helpful Report
Posted 3 months ago
M Sharp
Verified Buyer
“I asked and paid for next day delivery. My battery arrived 2 days later. The Assistant refunded the payment for next day delivery”
Helpful Report
Posted 3 months ago
C Salmon
Verified Buyer
“Asked for next day delivery and got Standard delivery”
Helpful Report
Posted 3 months ago
B Golds
Verified Buyer
“Ordered on line for delivery, chased up after few days, lost in delivery. Did get refunded straight away, so probably couriers fault.”
Helpful Report
Posted 3 months ago
R Redding
Verified Buyer
“Did not have the battery I ordered in stock. Could not find it in the store. Gave me an equivilant. No idea if it was beter or worse than the one I ordered. Took payment before not being able to find the battery. Would have been better if they took payment when the item was on the counter. Service seemed very slow. Did 3 customers in 15 mins. Thats not unuasual at trade countesr where most people seem disinterested unless the customer is a regular / friend / geezer.”
Helpful Report
Posted 3 months ago
P Cox
Verified Buyer
“Your service was good but Terrible trouble with delivery”
Helpful Report
Posted 3 months ago
K Clowes
Verified Buyer
“Parts ordered online using car Reg. were not correct!! Had to return to store, then drive to another store as no stock available. Added a couple of unneeded hours to the job.”
Helpful Report
Posted 3 months ago
S Kaur
Verified Buyer
“It taken 20 mins to be served there where 3 men behind the counter and only one person was serving”
Helpful Report
Posted 3 months ago
G Tomison
Verified Buyer
“Correct parts supplied poor carriage!!”
Helpful Report
Posted 3 months ago
N Wilson
Verified Buyer
“Easy to order and reserve on line. Collection in store was a different experience. Was ignored for 2 or three minutes, not even acknowledged. 2 guys behind the counter. One was on the phone and once he had hung up mumbled possibly be with you in a minute but didn't look up so wasn't sure I had heard right. He then had a conversation with another colleague before finally dealing with me. Serious customer service training required.”
Helpful Report
Posted 3 months ago
S Rathinam
Unverified Reviewer
“This is one of the most happiest time of my life I was able to get back after being ripped by my previous trader. I highly recommend Sharon Oneil to anyone who’s looking for a trader to help manage their account and make profit. My family trusts Sharon Oneil to take care of all our trading transaction needs. Sharon Oneil knowledgable, experience and he's attention to detail is why I turn to her with all my trading and mining account. Expect nothing less than top notch service from Sharon Oneil: sharonrecoveringexperts @ Gm ail . co m Whatsapp. +44_7438_687_236”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“odering is easy, collecting is easy...the only issue is they only hold parts till end of next working day. needs to be at least 3 days.”
Helpful Report
Posted 4 months ago
K M
Verified Buyer
“I had a discount code that wasnt honoured tried contacting and was ignored to me thats not best of service other then that was happy”
Helpful Report
Posted 4 months ago
D Nuttall
Verified Buyer
“The battery was absolutely . However, the method of delivery was somewhat suspect. The package was left on my doorstep. It was clearly marked with an arrow for up on this way up, however it was laid on its side..... I emailed both the delivery company and Gsf and I didn't receive a response”
Helpful Report
Posted 4 months ago
M Glinn
Verified Buyer
“Paid for next day delivery, arrived 2 days late, sent email, no reply as yet, product good”
Helpful Report
Posted 4 months ago
GSFCarParts.com is rated 4.5 based on 54,893 reviews
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