Happy with the service and price but dissapointed with lack of response to query sent via "Contact Us" on their website, hence my rating of "Adequate". Replacing 47Ah 420A battery on my 2102 Nissan Note and using my Reg Number on the website was directed to choice of 7 batteries. Chose one with 45Ah and 440A on offer - collected the next day, but battery was marked 45Ah 390A. Queried but told it was the correct one ( and I wasn't sure if I remembered website details ). Came home and rechecked and website still said 440A, so sent a query asking if the website data related to a different battery. Waited and a week later still no response. No doubt the battery will be OK for the duration of the guarantee but there is still an error somewhere.