GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,278 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,278 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong part, using my car number plate!”

Helpful Report

Posted 17 hours ago

“I ordered two bottles of Cataclean online to click and collect from GSF in Widnes. The website showed that there were two bottles in stock. I paid for the order when I arrived at the office but when the sales assistant went to pick the items, they were not where they should have been. After 10 minutes of searching, she was unable to locate them and I was credited with the value of the order. I will not waste my time with GSF again!!”

Helpful Report

Posted 18 hours ago

“Provided wrong parts”

Helpful Report

Posted 1 day ago

“Ordered online for click and collect and it says on website with click on collect you will receive 5 litre of screen wash for free but on the collection gentleman advised me that they don't have the offer when I showed him the offer on the website he still refused so why advertise it think there's no offers for asian people”

Helpful Report

Posted 1 day ago

“Wrong brake pads supplied for my car, useless”

Helpful Report

Posted 4 days ago

“Purchased van battery. Emailed me back stating No stock and would refund and would see funds 2-3 days. 6 days later still waiting for refund and not replying to my email. Very poor service Will not use again. As I'm self employed I have lost business and my van is out of action and can't afford another battery until the refund appears.”

Helpful Report

Posted 4 days ago

“Quality is not good poor quality very disappointing”

Helpful Report

Posted 6 days ago

“Awful Service, never known incompetence like it. Ordered 4 glow plugs, charged for 4, only 3 arrived in post. GSF ordered the plug to arrive at my local Coventry branch, after travelling there, was told it’s not been ordered. Phone to complain, the said they will send a new one to arrive on Monday, it’s now Wednesday with no sign of the glow plug.”

Helpful Report

Posted 1 week ago

“Sold me wrong oil even after putting the registration of the car”

Helpful Report

Posted 1 week ago

“Rather long delay using the click and collect service as only 1 member of staff available and they were dealing with a battery sale and taking in two old ones, which was proving problematic. Also I did and still can't get the spark plugs I ordered. The GSF system changed the part number from that ordered to another one that was supplied. Technically mis selling under the sale of goods actually as I didn't receive what I ordered. I'm still considering what to do as supplied parts were fitted, but technically incorrect. Not impressed at all.”

Helpful Report

Posted 1 week ago

“I still haven’t my order”

Helpful Report

Posted 1 week ago

“They did not have the item I requested in stock, fair enough. I’d bought 2 x 1Litres bottles of oil. They said they would substitute the bottles with premium oil which they had in stock, again fair enough. The package turned up with 1 bottle of oil. I got in touch with Customer Service and never got a reply.”

Helpful Report

Posted 1 week ago

“Only in this shop you need to wait in queue min 30 minutes”

Helpful Report

Posted 1 week ago

“Ordered parts through registration plate,they give me Wrong ones, garage fit them to my car then realised they are wrong! Checked the sistem ,again with registration number and sistem shows that the parts i got are not for my car even though night before i was ordering them for the same car! They refuse to give refund or atleast a discount as its was their sistem fault!”

Helpful Report

Posted 1 week ago

“Ordered online to pickup in store should’ve been charged £61.83 and was charged 81.35”

Helpful Report

Posted 1 week ago

“Told order would be ready 10am. Went at 11am. It wasn’t Was told be there at 12 noon they had missed the van. Went at 1pm. Staff were very good. Apologised picked up the part. Wrong part from what I had ordered!!!”

Helpful Report

Posted 1 week ago

“Order not full filled, still awaiting delivery of one item. This is not the first time.”

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Posted 1 week ago

“Wrong item sent”

Helpful Report

Posted 1 week ago

“I ordered the part online and has not arrived on ready to collect on the day that was in the confirmation email . No email or phone call ,I head to get off work to collect the part . And again was the wrong part .. the part was not as described. And I ordered the part with number plate ..”

Helpful Report

Posted 1 week ago

“Delivery date was extremely delayed and I still haven't received the item at this moment in time.”

Helpful Report

Posted 1 week ago

GSFCarParts.com is rated 4.5 based on 56,278 reviews