Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

GSFCarParts.com Reviews

4.5 Rating 51,563 Reviews

88 %

of reviewers recommend GSFCarParts.com

Company Reviews

Product Reviews

4.5

Based on 51,563 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Tell us how GSFCarParts.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GSFCarParts.com 5 star review on 16th April 2024

GSFCarParts.com 5 star review on 15th March 2024

GSFCarParts.com 5 star review on 15th March 2024

GSFCarParts.com 5 star review on 26th February 2024

Desmond Lofting

GSFCarParts.com 5 star review on 7th January 2024

GSFCarParts.com 5 star review on 24th November 2023

GSFCarParts.com 5 star review on 14th October 2023

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong part sent and had clearly been sent out and returned more than once as the box was in a very poor state.Had to take time out to return to a GSF Branch.”

Posted 1 month ago

“Mercedes benz part sent for an audi”

Posted 1 month ago

“Ordered a battery on Thursday and paid extra for next day delivery. Nothing was delivered on Friday. Turned out that it was sent as UPS standard which takes 3 to 5 days. UPS emailed that it would be delivered on Monday but on Wednesday there was still no battery.. I called GSF and cancelled the order. I bought a new battery somewhere else. Hopefully I'll receive my full refund soon.”

Posted 1 month ago

“Battery arrived damaged & leaking. Sent them photos of the leaking battery in the box but they wouldn't accept that & wanted me to take the leaking battery out of the box for more photos. I refused for obvious reasons. Still waiting for a refund.”

Posted 1 month ago

“Always being given the wrong parts”

Posted 1 month ago

“delivery in 3 days wrong parts where sent out still awaiting refund”

Posted 1 month ago

“Took 3 days for delivery Wrong parts where sent out. Returns have not refuned as yet”

Posted 1 month ago

“I won't be using Home Delivery service again. Having all my details in my garage. You send me the wrong part. Then I find out I have to jump through hoops to get a refund which I'm still waiting for even though I've returned part to your Woodford branch”

Posted 1 month ago

“Paid for next day delivery didn't come for 3 days and then when part arrived it was damaged so then now having to wait a further 7ndays for a refund will not use again or recommend to anyone else”

Posted 1 month ago

“Very poor service, ordered a battery on the Tues for delivery Thurs, no sign Thurs, was then emailed with a delivery time for Friday, no sign again, tried ringing Saturday and although supposedly open no reply after trying multiple times, finally arrived Monday but to late for my garage appointment. Never again!”

Posted 1 month ago

“Wrong part,lost time and money”

Posted 1 month ago

“Ordered a car battery on 22 Feb. It was shipped by UPS, contacted by driver on 25 Feb stating can't find address - he was 150 miles away (apparently post code was wrong). On 26 Feb it was in Paddock Wood and reported as damaged. No comms from GSF. 1st March Called to arrange a new battery. Couldn't use other delivery company and couldn't over night. Expect delivery 4th March, didn't arrive UPS Website states damage reported. Still No comms from GSF. Appalling service, very unhelpful, try another company!!!”

Posted 1 month ago

“the part they sold me did not fit my car”

Posted 1 month ago

“I ordered a spring for a BMW it came for the wrong car, this was very unsatisfactory as I had a job that I was unable to complete please inform me how to return and get money back”

Posted 1 month ago

“The product I ordered arrived in very bad condition. Product broken. bad service from DPD company delivery.”

Posted 1 month ago

“Ordered sensor. a sealed empty bag turned up with nothing at all inside. Had to go through the hassle of contacting and reporting . Did give refund but time is money and the inconvenience cost me a lot of time .”

Posted 1 month ago

“Wiper blades ordered were not compatible with my vehicle”

Posted 1 month ago

“Clicked to collect, rung the dealer and the part wasn’t actually in that store, was told it would be available at 13:00. Drove from Nottingham to Doncaster to be told the part wasn’t actually in store and the part was still in either Bradford or Hull. In the end I ordered online for home delivery. Home delivery system worked fine but wont be using again unless I absolutely have to.”

Posted 1 month ago

“On this occasion I am very disappointed, I ordered an expansion tank cap, I put my registration in to check it was the right one and my postcode to check stock, then ordered it, when it arrived it was the wrong one, upon checking the site again I realised that rather than showing the correct one, in small writing it says it is not the right one for the vehicle which I missed. I now have a cap that is no good to me. Very disappointed.”

Posted 1 month ago

“I odered parts with next day delivery, only 1 item arrived. tracking had no photo and couldn't call as phone system wasn't working. Had redelivered but never arrived. Finally found out warehouse didn't have stock so sent few items they had. Had to buy in store. Don't have refund for missing item. Very poor communication.”

Posted 1 month ago

«
1
2
3
4
5
»

GSFCarParts.com is rated 4.5 based on 51,563 reviews