Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

GSFCarParts.com Reviews

4.5 Rating 51,563 Reviews

88 %

of reviewers recommend GSFCarParts.com

Company Reviews

Product Reviews

4.5

Based on 51,563 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Tell us how GSFCarParts.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GSFCarParts.com 5 star review on 16th April 2024

GSFCarParts.com 5 star review on 15th March 2024

GSFCarParts.com 5 star review on 15th March 2024

GSFCarParts.com 5 star review on 26th February 2024

Desmond Lofting

GSFCarParts.com 5 star review on 7th January 2024

GSFCarParts.com 5 star review on 24th November 2023

GSFCarParts.com 5 star review on 14th October 2023

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did not get delivery when said”

Posted 1 month ago

“Parts have not arrived. 5 days late and no contact from seller. Very disappointed 😞”

Posted 1 month ago

“Wrong parts sent, order very specific, writing on box equally specific but the two do not match😕”

Posted 1 month ago

“I ordered a Simply XXL car cover on 22-02-2024 because of it being 572cm long. My car is 525cm long and it just fitted tightly where I was expecting a bit of slack on each end. It states the car cover is ' Fully Waterproof' but it leaked. The clips on the underbody straps are quite weak as if you try to tighten them the clips can pop undone. Last night with wind and rain the stitching on the strap ends failed and along the side edging of the cover so it all came off and is now totally saturated as is the car it was supposed to protect.”

Posted 1 month ago

“Refused my parcel as told by GSF when I emailed them to cancel order. Still waiting for my refund”

Posted 2 months ago

“Very disappointed with the standard of customer service. It was shockingly bad. Input my car reg and was advised they had the part I had. When it arrived it was obvious that it was not compatible with my car. Contacted customer service to request return authorisation code to return to local branch as it had been delivered. No response to the request. Chased up a couple of days later via the online chat. The guy gave me the authorisation number and instead of emailing me the form that needed to be completed, he emailed me a copy of the web chat. Had to make contact again as I needed the form. No reply, chased up again then got a reply from 3 different people and finally got the form. Returned on 10th Feb, still waiting for refund - having to chase up again.”

Posted 2 months ago

“I ordered a car battery two weeks ago, I found out from the supplier that it was damaged, so they took it back, I didn't get any email from the company, I didn't get any feedback saying that I'm sorry or that I should wait or something, this company is nothing.”

Posted 2 months ago

“Ordered but you are unable to deliver. Wait 10 days and I had to chase to find out situation. Can’t reorder and now have to wait 4 days for the refund. Poor service.”

Posted 2 months ago

“Nothing wrong with GFS just wish they would use a good delivery service had to ring to find out where my order was to find courier had left it at post office five miles away no note to say that he had been very poor delivery service”

Posted 2 months ago

“Their deals used to be better and sometimes their codes dont even work .rang their customer services and rude operators”

Posted 2 months ago

“Only 1 box of a 2 box order arrived, no way of contacting a 'human' and phone number dosn't ever work. When in store staff are rude and act like you are interrupting their day!! I will put money on the company is collapsing”

Posted 2 months ago

“Contacted them twice about non delivery. No answer. Tried ringing customer services but the number they provided does not exist. A week into the order and dpd say they have not got it yet. See picture. Good service it is not.”

Posted 2 months ago

“part was wrong”

Posted 2 months ago

“Ordered on Thursday paid £9.95 next day delivery. Eventually received on Tuesday. Shocking service”

Posted 2 months ago

“Battery arrived having leaked in box. And stank of acid which I had to quickly wash off my hands. So have requested a refund as I had to go out and purchase another.”

Posted 2 months ago

“I ordered a car battery which apparently got delivered to the wrong address! I was then advised I could get another one sent out to me, it was only for me checking the status and make sure delivery would be met to be told the item was out of stock! In the end I had to order from somewhere else!”

Posted 2 months ago

“Came to late and the delivery driver carried the battery upside down even know there was a sticker on the box which way to carry it and it leaked battery fluid on my floor”

Posted 2 months ago

“Information held about vehicle details is false consequently will order part that is not compatible to your vehicle”

Posted 2 months ago

“It took over seven weeks for me to get this battery, after many failed telephone calls and messages of two sorts I finally got someone to say they would send another one out.”

Posted 2 months ago

“sent me the wrong part”

Posted 2 months ago

«
1
...
2
3
4
5
6
»

GSFCarParts.com is rated 4.5 based on 51,563 reviews