GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 57,510 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 57,510 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website said the part was for my car didn’t fit was completely wrong”

Helpful Report

Posted 2 months ago

“Recieved all parcels apart from the 108PC Hex Socket Set - Zinc Finish”

Helpful Report

Posted 2 months ago

“Delivery was appalling. First time stated that there was no-one in when there were 3 adults and 2 children at the address (I suspect the delivery driver went to the wrong address). Second time it was actually delivered to the wrong address, Glenavon not Treiva. There are only 4 properties at the post code so not too difficult to get the right one (even Evri gets it right)”

Helpful Report

Posted 2 months ago

“I ordered part with my car reg and I was given wrong parts. This is not the 1st time I am buying this same part from you. Couldn't get the job done because of this and I have not had to chance to bring it back.”

Helpful Report

Posted 2 months ago

“Parts not at store despite an email stating ready for collection”

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Posted 2 months ago

“This is the second oil sump plug i have purchased from gsf forest Town the first one was totally a different plug from the description the second plug leaked! Causing me to lose 2ltrs of oil to swap it back to the original!! Returned again for a refund.”

Helpful Report

Posted 2 months ago

“Miss my air conditioning cleaner sistem”

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Posted 2 months ago

“Poor does not even begin to describe my experience with GSF, at best I would rate it as Pitifully Poor service for what was my first (and last) order placement. From initial order confirmation on 1st August to not hearing anything until I called them on 6th to enquire , promised and assured "that I will have complete order in couple of days"! subsequently only having 2 items delivered on 8th (out of 9 items ordered) waiting again until the 11th Aug then chasing again and finally 2 separate deliveries 2 days later !?? So much for "why shop with us" well I won't be again !”

Helpful Report

Posted 2 months ago

“Received the wrong part despite parts finder check. Ordered correct part from another supplier.”

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Posted 2 months ago

“Put in car reg. Website offers the part and says will fit the car. Assembled the shock absorbers ready to fit. So now packaging is opened and springs compressed. Parts are no longer new. Strip the car down and find out the parts are not compatible. So you are stuck with the shocks that dont fit . Have to order from a different company. If your website says parts will fit the car after putting in the registration they need to fit. First and last purchase from GSF.”

Helpful Report

Posted 2 months ago

“Part never arrived at local branch. Central office unable to track orders. Still waiting for refund”

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Posted 2 months ago

“Paid for next day delivery as I needed it as an essential part for my mot the following day , came 4/5 days later with box ripped and battered. Had to pay for the same bits from an other shop. Customer service is pretty poor , would not use again”

Helpful Report

Posted 2 months ago

“Evri screwed up the delivery. Parcel left in wrong location. Lost. Don't recommend at all”

Helpful Report

Posted 2 months ago

“Still waiting for part of the order 12 days later and no reply to my email about it.”

Helpful Report

Posted 2 months ago

“Wrong part it doesn’t fit”

Helpful Report

Posted 2 months ago

“Can't order for click and collect Can't order some parts out of stock. Difficult to split order Very poor system Platform too clunky gor service parts It should be give priority But GSF would never listen to customers”

Helpful Report

Posted 2 months ago

“Gave the wrong flywheel upon collection halting work on my vehicle which was already on the garages ramp”

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Posted 2 months ago

“Item never delivered - had to call up to find where the item was after a week, to be told it had been lost by the courier. Tracking number didn’t work on the web chat. Disappointed first time customer!”

Helpful Report

Posted 2 months ago

“Hi I ordered for gsfcarparts online and i was surprised to get my order like a puzzle, in one day half of my order another day with different company i get a part after few days another part... supposed to be all together not item by item...”

Helpful Report

Posted 2 months ago

“It seems your staff are not interested in providing a service. Extremely rude, no apology for making you wait, very abrupt when talking, no eye contact. It’s a case of get em in and get em out”

Helpful Report

Posted 2 months ago

GSFCarParts.com is rated 4.5 based on 57,510 reviews