GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,632 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 30th May 2025

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wipers are OK. Promotion offering free umbrella with this purchase is a con job. Rang call centre and was told I qualified for free offer but still didn't receive one. Won't get fooled again”

Helpful Report

Posted 7 months ago

“Doesnt fit my 2016 A45, contrary to the website saying it does so will be taking back for a refund”

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Posted 7 months ago

“wrong pads supplied still awaiting a credit or replacement”

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Posted 7 months ago

“Probably a great battery but it doesn’t fit the car that the parts finder told me it would. I was told there was no other part available and to take it back to store. I asked to send it back by courier and was told it would be sorted and I’d be contacted. However, after several days of hearing nothing, I drove to the nearest store (Hemel) to return it, and was told it was nothing to do with them because I’d bought it online. They would send it back but it would probably take several weeks (!!!). for a refund. The lady working on the till (who was new) was fantastic and very helpful. Seriously disappointed with their other staff & process.”

Helpful Report

Posted 7 months ago

“I would love to write a review but the part I ordered and paid for has not arrived. Tried to send message via their site technical issue. So not very happy”

Helpful Report

Posted 7 months ago

“Battery did what it said on the tin It said next day delivery but it took 3 days”

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Posted 7 months ago

“Your system allowed me to place order and charge me for the oil. However, you then emailed two days later saying unable to supply product. I then waited a further 5 working days to receive refund to my bank.”

Helpful Report

Posted 7 months ago

“i have not recieve my order weeks after making it, i have spoken to 3 staff memebr of yours and even staff of UPS everyone keep posting me over. i am in the midle of requsting for a refund now”

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Posted 7 months ago

“Car battery didn’t arrive. Four days past and I was informed it had been damaged in transit. Needed battery urgently so rang GSF for a replacement only to be told they couldn’t send one . Asked for refund. STILL WAITING over two weeks now after original payment was made. STILL WAITING. I will not use this company again.”

Helpful Report

Posted 7 months ago

“After finding on site ringing to ensure the part was right for my vehicle sending reg number and v5 they still managed to get the wrong parts delivered. Having to cancel my appointment with garage for fitting then had to return the wrong parts and wait for refund that could take weeks . Lesson learned go to main dealer it works out cheaper in the long run”

Helpful Report

Posted 7 months ago

“GSF service very poor. There was a free gift to come with the product. It did not arrive with the order as promised. Was asked to reorder, after receiving invitation from GSF to participate in the promotion again. The second order for the same products arrived also with no promised free gift. After spending all that money, was told by GSF that there was no free gifts left for me. Should have chosen their cheaper competition. Will not trust them again.”

Helpful Report

Posted 7 months ago

“Didn't arrive”

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Posted 7 months ago

“Wrong filter supplied didn't fit but right part number returned on 18th August still waiting for refund disgusting service”

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Posted 5 months ago

“Got to take them back, was given the wrong brake pads Colin Ford”

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Posted 3 months ago

“Gsf used to be a good company to deal with not any more. Trade spend 2k a month but customer can go online and get it cheaper makes us look like we ripping folk off”

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Posted 3 months ago

“Never received the items very disappointing”

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Posted 3 months ago

“Didn't fit correctly on my car even tho I put my registration number.”

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Posted 2 months ago

“I was supplied with the wrong part and had to buy another part from a supplier who cared to pay attention to detail.”

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Posted 3 months ago

“Is not fitting totally different model. It says is for C class but not good.”

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Posted 2 months ago

“Part was incorrect”

Helpful Report

Posted 2 months ago

GSFCarParts.com is rated 4.5 based on 55,632 reviews