GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,647 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,647 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 30th May 2025

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was supposed to get 20% off with my first order, there was no opportunity to enter a code, and after liaising with customer services, they've just gone silent no resolution. So I'm £20 +pounds down 👎”

Helpful Report

Posted 2 months ago

“Staff was no helpful and so rude”

Helpful Report

Posted 2 months ago

“on line configurator has given me the wrong battery. The company is terrible to contact... no common sense support in place. Emails not responded and phone cuts you off after about 20 minute wait. I would avoid this company and buy in a shop or have supplied by a garage. AVOID.”

Helpful Report

Posted 2 months ago

“Simply awful, ordered parts for click and collect, went to the shop when I received a notification to say they are ready to be told that they wasn't there and they will be in in a few days, so i called the shop a few days later to make sure they had the part and was told my order was then cancelled because I hadn't picked them up in time but they had the part and I had to reorder them online. Also I received an email saying any issues please respond to this email, but the email address didn't accept incoming emails.”

Helpful Report

Posted 2 months ago

“Worst company, order placed and paid for. Then sat processing for a week, when expected in 2-3 days. Could not get hold of anyone on phone, email, live chat. Week later sat on phone until answered and told part was not available but would upgrade to next part for same price and would out in next day delivery for the stress caused. But still did not arrive and sent another email to finally get response saying order cancelled, and now still waiting for refund! DON'T USE THEM!!”

Helpful Report

Posted 3 months ago

“One of the worst click and collect experiences. I've ever had. I had to return 4 times because I was given the wrong parts”

Helpful Report

Posted 3 months ago

“Very complicated return item”

Helpful Report

Posted 3 months ago

“Ordered brake discs said they fitted my car followed instructions and they didn't had to purchase more”

Helpful Report

Posted 3 months ago

“Complained about not receiving my order postcode, with no response”

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Posted 3 months ago

“Bought a part that was recommended for my car by the number plate, make and model. It didn't fit and was for a different model.”

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Posted 3 months ago

“replybto delivery bmissing”

Helpful Report

Posted 3 months ago

“Sent wrong part”

Helpful Report

Posted 3 months ago

“Refunded with no emails, or any correspondance”

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Posted 3 months ago

“Never received parts, very hard to contact and speak to someone, still not resolved”

Helpful Report

Posted 3 months ago

“ordered for next day delivery stayed in all day then early evening sent message to say that items had not come early the next morning message to say my item was on its way i complained ad asked for a refund of the postage for next day ( as due to the size of order post was free ) which they agread to but still waiting for refund”

Helpful Report

Posted 3 months ago

“The online service told me it was in stock, went to Swansea branch and they didn’t have it. Had to wait 24 hours”

Helpful Report

Posted 3 months ago

“Parts were incorrect even after entering reg number.”

Helpful Report

Posted 3 months ago

“Parts purchased on line next day paid £5.99 arrived a day late asked for postage back no reply ,orderd online for pick up at local shop Durham got a text saying pick up from 10 am order ready went @ 1 pm paid for them but orderd online was not there I was told come back at 3 I told him to *****off money back went else where ,gsf what's the point your rubbish cheers Peter I'll not even consider even if half price wasting peoples time & money”

Helpful Report

Posted 3 months ago

“Deceptive "order now and receive tomorrow" banner. Incomplete order received after two days slightly damaged item (although still usable) and no reply to my enquiry as to where my missing bits are nearly two days after submitting”

Helpful Report

Posted 3 months ago

“Never received my item I’ve emailed them and still no response after 4 days still waiting on a refund”

Helpful Report

Posted 3 months ago

GSFCarParts.com is rated 4.5 based on 55,647 reviews