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GSFCarParts.com Reviews

4.5 Rating 59,839 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
10,558
 Metrics Info
4.5
Based on 59,839 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

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M Tennant
Verified Buyer
“Ordered wrong part and exchanged with no problems”
Helpful Report
Posted 3 days ago
M Howarth
Verified Buyer
“Great parts for the car and excellent service as normal”
Helpful Report
Posted 3 days ago
G Wharton
Verified Buyer
“Always have what I need very friendly staff Always happy to help and advise”
Helpful Report
Posted 3 days ago
M Graham
Verified Buyer
“Tryied repeatedly to contact chat regarding missing part from order and received no response. Shocking customer service . Will not be using again”
Helpful Report
Posted 3 days ago
J Hempell
Verified Buyer
“Ordered online, headed up the next day. Parts as described, and okay price.”
Helpful Report
Posted 3 days ago
J Hart
Verified Buyer
“5 items 5 separate delivery days not helpful when working on a car”
Helpful Report
Posted 3 days ago
A
Verified Buyer
“A1 well pleased”
Helpful Report
Posted 3 days ago
T Bloom
Verified Buyer
“Very helpful & friendly, parts were ready to collect within 10 mins”
Helpful Report
Posted 3 days ago
A
Verified Buyer
“After 7 working days I still don’t have my part and I one can tell me when it will be delivered. The customer service staff have been very dismissive and less than helpful”
Helpful Report
Posted 3 days ago
A Wright
Verified Buyer
“Still missing part of my order and no response as yet.”
Helpful Report
Posted 4 days ago
D Green
Verified Buyer
“Well, despite Ramendar Kanwar welcome apologies for which I accept, it doesn't excuse the awful service I received after an online order for a track rod end . Placing the order was simple and with a specified delivery date I was hopeful of the order being delivered in time for the MOT thus removing the threat of a failure and inconvenience. The date came and went ,the part not delivered, and no indication of why. After, firstly an email with no response I headed to 'Chat'. Reminder politely explained that it was a special order.That wasn't made clear when oder placed only suggested that it would be 2-4 working days, so two delivery dates. The real complaint here is that when on the fourth day I rang you because no tracking was sent to me , it appeared that it hadn't even been ordered by GSF to Febi, I was staggered by this and saw red as the MOT was due the following day thereby not giving me a chance the fit the part. Luckily it passed with the track rod being an advisory. The phone call with your representative resulted in a next day delivery . Unfortunately the motor industry is rife with Lip-service , not in a good way, very poor , profits before customer satisfaction. You are not alone shame you can't pop your head above the parapet and lead the way.If I ran my business in your manner I wouldn't last long.Im not in your industry any longer although I did do 40 years in as a main dealer so I do know what I'm talking about.”
Helpful Report
Posted 4 days ago
G Fromhold
Verified Buyer
“Parts ordered but didnt turn up! 11 emails unanswered. eventually found a number to call but was on hold for 47mins! However,when answered my issue was dealt with efficiently and with a good outcome {refund}.”
Helpful Report
Posted 4 days ago
D Roberts
Verified Buyer
“Parts came in two parcels one on Saturday when I needed them and one on Monday which annoyed me as I wasn't kept informed apart from that parts fitted and job done”
Helpful Report
Posted 4 days ago
T Al-Safi
Verified Buyer
“Brilliant service!”
Helpful Report
Posted 4 days ago
A Salian
Verified Buyer
“Great Experience and swift service!”
Helpful Report
Posted 4 days ago
H Burford
Verified Buyer
“Still no hose”
Helpful Report
Posted 4 days ago
A
Verified Buyer
“Fast, efficient and parts ready to collect straight away.”
Helpful Report
Posted 4 days ago
R Walker
Verified Buyer
“Great service friendly staff on pick up . Easy process”
Helpful Report
Posted 4 days ago
M Langton
Verified Buyer
“Prompt and efficient service”
Helpful Report
Posted 4 days ago
A
Verified Buyer
“Ordered online one evening. Picked up the following morning at my local depot. Price was very competetive.”
Helpful Report
Posted 4 days ago
GSFCarParts.com is rated 4.5 based on 59,839 reviews
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