GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.50

4.5 Rating 52,557 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 52,557 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 16th June 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was to be delivered Wednesday, but came Thursday. Only 44Ahr, not 45 as on website. Not tall enough to fit, +d plastic lid to hold. Entering reg. № should have got 1 that fits? Working fine now so good.”

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Posted 2 weeks ago

“1st time purchase and could not fault service or delivery time on Baridi 7 bottle wine chiller”

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Posted 2 weeks ago

“Excellent looking quality. Have yet to fit it so can’t comment any further than that, and good value!”

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Posted 2 weeks ago

“I have bought a product and i was expecting to be deliver next day. Unfortaly 6 days later and i still dont have it.”

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Posted 2 weeks ago

Hi, Thank you for taking the time to provide your feedback on your recent experience with GSFCarParts.com. We sincerely appreciate your honest review and are sorry to hear that your product delivery did not meet your expectations. We apologise for the inconvenience caused by the delay in delivering your product. We understand how frustrating it can be to eagerly anticipate a purchase and have it not arrive as expected. Rest assured, we take this matter seriously and will investigate the issue to ensure that steps are taken to prevent such delays in the future. To make things right and improve our services, we kindly request you to share any further details about your experience. Specifically, if you could provide us with your order number or any other relevant information, it would greatly assist us in addressing this issue promptly. Once again, thank you for bringing this matter to our attention. We value your feedback and will use it to make the necessary improvements to enhance the overall customer experience. We hope to have an opportunity to serve you better in the future. Best regards, Dan GSFCarParts.com Customer Support Team

Posted 3 days ago

“Really fast delivery and great communications about when items will arrive. However, GSF are really slow to process refunds and significantly less communication about the status of a refund for returned items. It should be the same experience when buying or returning. I’ll think twice about using GSF for this reason.”

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Posted 2 weeks ago

“Great quick order, very good quick delivery.”

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Posted 2 weeks ago

“Excellent priced parts. Easy to order with a very fast delivery.”

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Posted 2 weeks ago

“My first time buying there. Website chose the correct battery and the discount code worked. Installed the battery and alls well.”

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Posted 2 weeks ago

“I ordered my item over 1 week ago still mot arrived. I called gsf 19.8.24 someone said they would get the tracking number but still not item arrived and no call back.”

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Posted 2 weeks ago

Dear Assad, Thank you so much for taking the time to share your feedback regarding your experience with GSFCarParts.com. We truly appreciate your honesty and bringing this matter to our attention. Firstly, we sincerely apologise for the inconvenience caused by the delay in receiving your item. We understand how frustrating it can be to eagerly await a purchase, only to have it not arrive within the expected time frame. Additionally, we apologise for the lack of follow-up and communication from our end regarding the tracking number and the promised call back. We want to assure you that this is not the level of service we strive to provide. Your satisfaction is important to us, and we would like to resolve this issue promptly. To better understand the situation and improve our service, we kindly request more information from you. Could you please reach out to us with further information in order to resolve the matter. Once again, we apologise for any inconvenience caused and appreciate your patience. We value your feedback, as it helps us to improve our services and ensure a better experience for all our customers. We look forward to your response and the opportunity to make things right. Best regards, Dan

Posted 3 days ago

“An error was made with my order so I notified Customer Service by a quickly answered phone call. I was very impressed with the way they resolved the problem without any fuss or inconvenience to me. Very customer focused.”

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Posted 2 weeks ago

“excellent product”

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Posted 2 weeks ago

“Nice and easy.”

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Posted 2 weeks ago

“Good service and happy with lifting bars good Quality”

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Posted 2 weeks ago

“very fast delivery, couldn't be better”

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Posted 2 weeks ago

“Ordered part on a Sunday and it was delivered on the Tuesday under standard delivery. Part fit and good price.”

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Posted 2 weeks ago

“Well pleased with GSF, good value for the product purchased.”

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Posted 2 weeks ago

“Excellent service , was not convinced that I had ordered the correct part a quick phone call and very helpful confirming it was ok”

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Posted 2 weeks ago

“Fast delivery great parts and great prices to would definitely recommend there parts and services”

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Posted 2 weeks ago

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Posted 2 weeks ago

“Fantastic service as described in the advert, well wrapped. Would recommend this company all day long.”

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Posted 2 weeks ago

GSFCarParts.com is rated 4.5 based on 52,557 reviews