GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,331 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,331 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 16th May 2025

151

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service from start to collection Would recommend you guys all day long Thanks again for a brilliant service.”

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Posted 5 days ago

“Good website, parts in stock, local store and reasonably priced”

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Posted 5 days ago

“Performed as expected, Promptly completed the order and delivered on schedule”

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Posted 5 days ago

“Excellent service and polite staff”

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Posted 5 days ago

“I wasn't too sure which part to order. Part confirmed by the assistant. Free next day delivery. Good quality rear springs which fitted perfectly. Thanks.”

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Posted 5 days ago

“Simple to order online and at a very competitive price.”

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Posted 6 days ago

“Delivered the wrong car battery & would not pick up for exchange had to drive 30 mins to return it. Will never use again”

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Posted 6 days ago

Hi Mark, Thank you for your feedback, and I’m truly sorry to hear about the mix-up with your battery and the inconvenience of having to return it. We understand how frustrating this situation can be, and we aim to provide seamless service to all our customers. Your comments are important to us, and we will review our processes to help prevent this from happening in the future. If you would like to discuss your experience further or require any assistance, please don’t hesitate to reach out to our customer service team reviews@gsfgroup.com. Thank you for your understanding, and we hope to have the opportunity to serve you better in the future. Warmest regards, Team GSFCarParts.com

Posted 4 days ago

“Super Super”

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Posted 6 days ago

“Very good”

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Posted 6 days ago

“Ordered online a.m. and advised/picked in the afternoon. Staff are always helpful”

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Posted 6 days ago

“The guy's at Saltash branch went above and beyond to make sure my power steering pump was the right fitment for my van. Thanks to all at GSF Saltash.”

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Posted 6 days ago

“I ordered some Oil from GSF and decided on Click and Collect. I was notified by email and text and picked it up the next day, excellent.”

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Posted 6 days ago

“Very easy to order and delivered on time, Yes I would recommend this company for car parts”

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Posted 6 days ago

“Excellent service”

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Posted 6 days ago

“The Lexus wiper I bought is Fit for purpose and easy to install”

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Posted 6 days ago

“After ordering, received msg on iPad screen to say parts ready next day. No confirmation email received but called next day to confirm availability. Parts were on shelf, to collect. Travelled across the city to pick up and although ID was available, the counter guy wouldn't release the parts, despite explaining my order was on the shelf in my name. Useless.”

Helpful Report

Posted 6 days ago

Hi, Thank you for taking the time to share your feedback. I'm sorry to hear about the difficulties you experienced when trying to collect your parts. It’s frustrating when expectations aren't met, especially after making a journey to visit us. We aim to provide our customers with accurate information and a smooth experience, so your comments are invaluable for helping us improve. I’ll make sure your concerns are addressed with our team to prevent similar situations in the future. If there's anything else you’d like to discuss or if you need further assistance, please reach out to our customer service team on reviews@gsfgroup.com. Best wishes, Team GSFCarParts.com

Posted 4 days ago

“Ordered on line , battery was waiting for me upon arrival”

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Posted 6 days ago

“Quick efficent service good price”

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Posted 6 days ago

“Good service and good staff”

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Posted 6 days ago

“unfortunately the parcel did not arrive on time, I had to intervene after a few days and re-order which also did not arrive because the courier acted according to instructions!!!! waste of time, nerves and money. better avoid”

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Posted 6 days ago

Hi Marcin, Thank you for your feedback, and I'm truly sorry to hear about the delay with your order and the subsequent issues you faced with the courier. We totally understand how frustrating this situation must have been for you, and it’s not the experience we wish for our customers. We value your input, and your concerns will be shared with our team to help improve our processes. If there’s anything further we can assist you with, please reach out to our customer service team on reviews@gsfgroup.com. Thanks for your understanding, and we hope to do better for you in the future. Best regards, Team GSFCarParts.com

Posted 4 days ago

GSFCarParts.com is rated 4.5 based on 55,331 reviews