GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.45

4.5 Rating 61,837 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 61,837 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Tell us how GSFCarParts.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GSFCarParts.com 5 star review on 20th February 2026

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the quick efficient service on click and collect”

Helpful Report

Posted 6 days ago

“Top quality product at a great price. Efficient click and collect service. Friendly staff at branch.”

Helpful Report

Posted 6 days ago

“very good with order and helpful staff well done gsf”

Helpful Report

Posted 1 week ago

“Very good”

Helpful Report

Posted 1 week ago

“Man on desk not very interested and a bit abrupt”

Helpful Report

Posted 1 week ago

“I would recommend this shop..always have bought items from them ..good price ..very helpful staff ...thanks”

Helpful Report

Posted 1 week ago

“all good, great product and service”

Helpful Report

Posted 1 week ago

“Excellent service”

Helpful Report

Posted 1 week ago

“Only two stars, the reason being that I ordered the items for collection and confirmation said to pick up at 10am next day, I arrived at 14:20 and was greeted with “yeh that’s not here yet!” When I asked why I wasn’t sent a message to save me from a 12 mile round trip , I was told “ well you’re not the only one it’s happened to “. No reason , no apologies! Poor customer service considering most companies now send a message for you to collect ONCE the item is ready! Going forward as a company you should maybe try doing this! Mario zammit”

Helpful Report

Posted 1 week ago

“All gd fast service”

Helpful Report

Posted 1 week ago

“Dear Sir/Madam, I would like to raise a formal complaint regarding my recent Click & Collect order at your Hayes branch. I ordered three parts for my car after your website showed they were in stock at the Hayes branch. I travelled to the branch approximately five hours after placing the order, only to be told that the parts were not actually in stock and would need to be ordered for delivery the following morning. I was advised they would arrive by 10:00 am. The following day, I received no phone call, text message, or email to confirm that the parts had arrived. At 12:02 pm, I called the branch and waited 15 minutes to get through. I spoke to Joe, who confirmed that all three parts were in stock and ready for collection. Wanting to avoid another wasted journey, I specifically called to make sure everything was there before setting off. I arrived at the branch at approximately 1:40 pm. After taking my payment, I was left waiting for around 15 minutes, only to be told that only two of the three parts were actually available. I was then asked to come back again at 3:30 pm to see if the final part had arrived. This level of service is completely unacceptable. I have now made multiple unnecessary journeys, spent time waiting on the phone and in the branch, and still do not have all the parts I ordered. I specifically used the Click & Collect service because I needed the parts urgently, yet the inaccurate stock information and poor communication have caused nothing but inconvenience. I do not have the time to be repeatedly messed about due to errors that are entirely outside of my control. Had I been given accurate information from the outset, I would have purchased the parts elsewhere and avoided all of this unnecessary inconvenience. Unless this matter is resolved satisfactorily, I will have no option but to leave an honest review detailing my experience on Google and other review platforms. I look forward to your prompt response.”

Helpful Report

Posted 1 week ago

“Very good friendly service from the guy behind the counter”

Helpful Report

Posted 1 week ago

“only having one car to service I find that GSF usu0all0u have the part need for an 08 panda.krrpup the good work.”

Helpful Report

Posted 1 week ago

“Was the wrong part given had to say something”

Helpful Report

Posted 1 week ago

“Online order process was straight forwards. Price was very good. And staff were helpful and friendly when I collected item.”

Helpful Report

Posted 1 week ago

“Good parts availability and matching by registration number on website. Maidstone staff invariably knowledgeable and helpful.”

Helpful Report

Posted 1 week ago

“Cant fault them. Easy transaction”

Helpful Report

Posted 1 week ago

“Good service”

Helpful Report

Posted 1 week ago

“Very speedy service. I would be using them all the time”

Helpful Report

Posted 1 week ago

“Great service”

Helpful Report

Posted 1 week ago

GSFCarParts.com is rated 4.5 based on 61,837 reviews