GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,348 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 16th May 2025

151

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered click and collect Parts have never been in. getting pretty fecked off with it now. Ordered brake parts yesterday. Parts should of been ready 10am today. No fecking part. Returned 2.30pm staff have no clue. Parts were in all the time but staff are too dumb to figure it out. Car was booked in for MOT 3pm today. You fecked me for the last time. I'm done with gsf”

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Posted 1 week ago

“Excellent parts”

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Posted 1 week ago

“Excellent”

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Posted 1 week ago

“Parts were correct & on time.”

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Posted 1 week ago

“Easy to order online and picked up next day with no problems, prices always competitive and friendly staff what more could you ask for.”

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Posted 1 week ago

“Good price and prompt delivery. Thank you.”

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Posted 1 week ago

“helpful ,local to me and good prices”

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Posted 1 week ago

“Been customer for many years, Keep great selection of parts, competitive prices, always offer discount codes, convenient locations, delivery available.”

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Posted 1 week ago

“Friendly staff”

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Posted 1 week ago

“System advised with wrong parts for my car”

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Posted 1 week ago

Hi, Thank you for your feedback, and I’m really sorry to hear that the system advised you with the wrong parts for your car. I understand how frustrating it can be to receive incorrect information. We want to address this issue and make things right, so please reach out to our customer service team through the website. We’re here to help you resolve this matter as quickly as possible. Once again, I apologise for the inconvenience this has caused, and I appreciate your understanding. Best regards, Matt

Posted 1 week ago

“As always, the parts that I needed we were in stock at a reasonable price and I was able to click and collect the same day”

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Posted 1 week ago

“good price, good opening hours.”

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Posted 1 week ago

“Easy service to use and best prices”

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Posted 1 week ago

“Always so helpful and polite great service..”

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Posted 1 week ago

“Parts there as ordered I collected”

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Posted 1 week ago

“Easy to order and click and collect battery was waiting for me at the counter 30 mins after placing order.”

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Posted 1 week ago

“5 out of 5 stars 🌟”

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Posted 1 week ago

“Ordered the parts I required online. The parts were ready to collect the same day, which was excellent. The guy on the counter was very helpful and polite”

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Posted 1 week ago

“Paid for next day delivery. Nothing arrived and I had to ding Order was placed again and delivery charge refunded. Ordered Tuesday and didn’t receive till Friday pm x”

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Posted 1 week ago

Hi Gary, Thank you for your feedback, and I'm truly sorry to hear about the delivery issues you experienced. It’s understandable to be frustrated when things don’t go as planned, especially after paying for next day delivery. We appreciate you bringing this to our attention, and I assure you that we will review our processes to prevent similar situations in the future. If there’s anything further you’d like to discuss or if you need assistance, please reach out to our customer service team on reviews@gsfgroup.com. Thank you for your understanding. Warm regards, Team GSFCarParts.com

Posted 5 days ago

“Good service great price”

Helpful Report

Posted 1 week ago

GSFCarParts.com is rated 4.5 based on 55,348 reviews