GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,123 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,123 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 30th May 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Told order would be ready 10am. Went at 11am. It wasn’t Was told be there at 12 noon they had missed the van. Went at 1pm. Staff were very good. Apologised picked up the part. Wrong part from what I had ordered!!!”

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Posted 1 day ago

“Order not full filled, still awaiting delivery of one item. This is not the first time.”

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Posted 2 days ago

“Quick and easy to access.”

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Posted 2 days ago

“I can find fast usual parts when i need it next to me”

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Posted 2 days ago

“Excellent service, fast delivery A++++”

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Posted 2 days ago

“Great service, always happy to help.”

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Posted 2 days ago

“Very helpful and one part not in stock when I went to collect were able to get it in by 2pm same day”

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Posted 2 days ago

“Got my order in good time, would have liked to speak to a rep before ordering but that was not an option .... HEY HO.... the oder worked well for me.”

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Posted 2 days ago

“Really good prices. The first person that served me was lovely, and the person I spoke to on the phone was really accommodating when I told him that the part I had ordered was missing the bolt that it came with as there was a huge tear in the bag when I received it. He said to pop in store and they’ll swap it round. The third person found the part which was also missing the bolt. Between the second person and the third person, they decided to try and convince me that the bolt never came with the part in the first place, when it did. I pointed out that it was on the website listing to be told that the listing is “misleading” and wrong. It did come with a bolt because when I collected the part, the bolt was fixed to the end. The end was exposed as there was a huge tear in the flimsy bag it had been sent to GSF in, so in my travel home it came off and got lost. I didn’t really appreciate being told that it was never there in the first place when it’s quite clear that it is, both when I first received the product and on the online listing for the product. Wasn’t offered a refund for the missing part, just told to buy a new ball joint (an additional £20) to get the bolt, even though it is listed on their online listing as coming with the product and I know that it originally came with it too. Then, as I was trying to leave, the person who had just told me that the bolt never existed in the first place, asked me if I’m single. Not very professional. Overall, this could have been much better as I was quite pleased with GSF up until this point.”

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Posted 2 days ago

“Ordered a battery for my son. Within 20 minutes it was ready for collection. Sons back on the road. Easy web order, great service and great price.”

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Posted 2 days ago

“Wrong item sent”

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Posted 2 days ago

“Have only placed a small number of orders, but very happy thus far.”

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Posted 2 days ago

“Easy set up and good service.”

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Posted 2 days ago

“It's amazing”

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Posted 2 days ago

“Excellent service, all filters ordered for a full service, very good prices, delivered next day.”

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Posted 2 days ago

“Excellent service thanks”

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Posted 3 days ago

“Good service”

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Posted 3 days ago

“Perfectly happy with my service, I was back 2 days later for another item, very happy with that one too, thank you x”

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Posted 3 days ago

“Ordered my items and arrived within time frame only to be told that someone had given one of my items to another customer Returned next day and collected My point is that it simply should not have happened I had to go out of my way and miss fares in my cab due to poor service”

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Posted 3 days ago

“I ordered the part online and has not arrived on ready to collect on the day that was in the confirmation email . No email or phone call ,I head to get off work to collect the part . And again was the wrong part .. the part was not as described. And I ordered the part with number plate ..”

Helpful Report

Posted 3 days ago

GSFCarParts.com is rated 4.5 based on 56,123 reviews