GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,379 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,379 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Tell us how GSFCarParts.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GSFCarParts.com 5 star review on 30th May 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“System advised with wrong parts for my car”

Helpful Report

Posted 1 week ago

Hi, Thank you for your feedback, and I’m really sorry to hear that the system advised you with the wrong parts for your car. I understand how frustrating it can be to receive incorrect information. We want to address this issue and make things right, so please reach out to our customer service team through the website. We’re here to help you resolve this matter as quickly as possible. Once again, I apologise for the inconvenience this has caused, and I appreciate your understanding. Best regards, Matt

Posted 1 week ago

“As always, the parts that I needed we were in stock at a reasonable price and I was able to click and collect the same day”

Helpful Report

Posted 1 week ago

“good price, good opening hours.”

Helpful Report

Posted 1 week ago

“Easy service to use and best prices”

Helpful Report

Posted 1 week ago

“Always so helpful and polite great service..”

Helpful Report

Posted 1 week ago

“Parts there as ordered I collected”

Helpful Report

Posted 1 week ago

“Easy to order and click and collect battery was waiting for me at the counter 30 mins after placing order.”

Helpful Report

Posted 1 week ago

“5 out of 5 stars 🌟”

Helpful Report

Posted 1 week ago

“Ordered the parts I required online. The parts were ready to collect the same day, which was excellent. The guy on the counter was very helpful and polite”

Helpful Report

Posted 1 week ago

“Paid for next day delivery. Nothing arrived and I had to ding Order was placed again and delivery charge refunded. Ordered Tuesday and didn’t receive till Friday pm x”

Helpful Report

Posted 1 week ago

Hi Gary, Thank you for your feedback, and I'm truly sorry to hear about the delivery issues you experienced. It’s understandable to be frustrated when things don’t go as planned, especially after paying for next day delivery. We appreciate you bringing this to our attention, and I assure you that we will review our processes to prevent similar situations in the future. If there’s anything further you’d like to discuss or if you need assistance, please reach out to our customer service team on reviews@gsfgroup.com. Thank you for your understanding. Warm regards, Team GSFCarParts.com

Posted 1 week ago

“Good service great price”

Helpful Report

Posted 1 week ago

“All good many thanks”

Helpful Report

Posted 1 week ago

“Car Battery ordered evening arrived lunchtime next day excellent service and well packed plus excellent price. Only criticism try applying the discount voucher couldn't figure it out but still very keenly priced and of course does the job.”

Helpful Report

Posted 1 week ago

“easy order placed online collected in store”

Helpful Report

Posted 1 week ago

“Very helpful”

Helpful Report

Posted 1 week ago

“Superb service and advice regarding tightening clutch in sequence A+”

Helpful Report

Posted 1 week ago

“Used online discount code went to collect and the discount was not applied as they had to order the part in which took several days so could not use code even though the email showed it. Also tried opening a cash account as we run 8 vehicles several times chased it up but no response. Shocking customer service.”

Helpful Report

Posted 1 week ago

Hi Nick, Thank you for your feedback, and I’m really sorry to hear about the issues you experienced with the discount code and the lack of response regarding your cash account. I understand how frustrating this can be for someone managing multiple vehicles. We take your concerns seriously, and I would encourage you to reach out to our customer service team at Reviews@gsfgroup.com. They will be able to assist you further to ensure this matter gets resolved. Once again, I apologise for the inconvenience this has caused, and we appreciate your patience. Best regards, GSF Car Parts

Posted 1 week ago

“Very professional helpful and informative Great service and product thank you”

Helpful Report

Posted 1 week ago

“Ordered online and picked up no problems”

Helpful Report

Posted 1 week ago

“Good quick reliable company.”

Helpful Report

Posted 1 week ago

GSFCarParts.com is rated 4.5 based on 55,379 reviews