I ordered spark plugs on the click and collect. The printout gave the correct type to use but I was issued with the wrong plugs, short reach with a washer to seat them when it should have been long reach without the washer, had to make a 25 mile round trip to change them. There was no problem exchanging and the man on the counter apologised for the mistake but had the car required short reach plugs and I had been issued with long reach plugs, there could have been extensive damage to the engine due to the plugs hitting the piston
10 years ago
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