Ordered a battery online for delivery to sister’s house late on. Saturday. Next day got a it’s been despatched 2-3 days. The Monday was a bank holiday. Tuesday waited for it, called local branch “not us call Birmingham”. Called them “lots of calls try later or email”. Emailed explaining recently had chemo please can a have rough idea of when will arrive? Reply definitely Thursday. Part way through Wednesday get a “your parcel left in porch”. Might be useful if they told customers HOW it was being delivered, not van from local branch but DHL.
4 years ago
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