Ordered service parts and cabin filter came as incorrect unit. Tried to get filter exchanged at a local GSF, but was told, nothing to do with them, I would have to contact online GSF and get a replacement posted. Not happy at all as the car was waiting to be returned to customer. I had to buy another cabin filter at the local GSF and pay another £12 to finish and return car. I expected local GSF to exchange and I pay any extra, but they act as if they are a different company altogether
4 years ago
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