I have used gsf a few times and the click and collect is 5star the guys who work at the Tottenham/wood green branch are friendly efficient and helpful. However I tried to order a car battery online a few weeks ago for free delivery and the system wouldn't accept a different delivery address from the card address. By the time I got it to work the offer had expired. I sent a message to gsf but got no reply. As they do their offers frequently I waited for the next offer but collected it. However the delivery would have been better as I am a carer and don't have a lot of time to shop these days. Had the home delivery worked I would have given 5 stars