Received email saying 3 parts that were individually ordered were ready to collect ...on arrival one part was not there but could be ordered in to arrive few days later- the part did not arrive but no problem getting refund . Inconvenience not appreciated - later receive email to say parts I had got had not been collected and later still another email to say the order (which I collected ) had been cancelled. Seems there is a lack of communication within the departments involved . Reasonable prices and friendly staff but a bit of a nuisance with clarity not being a characteristic of the company