Website easy to use. Was no notification to say that the order was available to pick up (just some shot in the dark statement that it'll be ready within an hour) even though it requests for an email address and phone number. Went to collect an hour later, guy behind the counter couldn't have seemed less interested to be there, order was passed off to a female member of staff who dealt with the order more accordingly. Only used GSF on this occasion because of the price compared to other local suppliers, but hasn't really made a great impression, so will pay the difference and shop elsewhere.