Long story short.................. I ordered Brembo front discs and pads for a Mercedes E350 as GSF was almost £50 cheaper than anywhere else. When delivered by DPD 1 disc was missing, plus the boxes for the one disc and the pads were damaged in transit, but the contents were fine. Dialled the number on the paperwork and got an automated recording to say dial back in working hours, but doesn't say what those hours are. Eventually, I got to speak to someone on the phone called Darren about my missing disc. He was super helpful, although he did have to call me back after restarting his system as I kept cutting out his end. The missing disc was lost in the system somewhere so Darren arranged for a replacement to be sent out and to be with me in the AM the next day. Overall things didn't go quite to plan but all sorted in the end and Darren was a star.