Called the local shop (Bessemer road, Cardiff) spoke to someone who informed me the battery I wanted was in stock and that no, they did not deliver to private addreses. I needed it in a rush anyway, so armed with the price and part number off the website drove down. Gentleman serving was not exactly customer friendly, but hey.. I told him the battery, he quoted me a higher price and when I queried it told me I should have a different battery (also higher than the website). I specified the part number at which point he told me that was for web orders only and I'd need to do that on the website. Left, determined not to come back, but as I said, was in a rush and the web price was the cheapest locally. Ordered it (incidentally nothing on there saying it was a web specific price, nor that private home deliveries weren't catered for) returned after the required time and picked it up. It works, it's a battery, but service (even for a car parts shop) not the greatest.